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Getting Started with Simpplr One

Tech Support

Release Notes (Simpplr One)

Newsletter

General

Integrations and APIs in Simpplr One

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How do I grant Support access to my intranet?

This article explains how to access the Simpplr Support Portal and create a support ticket. Learn what information to include, how to submit your request, and what to expect after your ticket is submitted.

Create a support ticket in the Simpplr Support Portal

This article explains how to register for Simpplr Academy.

Simpplr Academy: live and on demand training

How to access Simpplr release notes

How to navigate the Simpplr support portal

Simpplr Support Portal Onboarding – Whitelisting Domains

Enhanced Login Capabilities using OTP

Simpplr Office Hours

Centralised AI governance for the Simpplr platform

Govern your intranet with AI control center

DNS Configuration Requirements for Simpplr Portal Availability

Comms AI: Create and launch a communication campaign using Planner

Comms AI: Create and manage campaigns with Comms agent

Timeline, training, and getting started guide for Comms AI Beta

Getting started with Comms AI Beta

File manager integration (Beta) in Comms AI

Comms AI: Planner view preferences and Recent updates filter now persist

Comms AI: Delete a content draft from Activity

This article explains what different levels of user within Simpplr can do.

Simpplr roles and permissions

Advanced content submission and approval

Best Practices: Content Promotion

Intranet User Perception Survey

Best Practices: Maintaining a Site

How to create a GIF for your content cover image (using Canva)

4 step content cleanup guide: quick wins in under 10 minutes

Best Practices: Managing Sites and Content

Best Practices: Intranet Launch

Best Practices: Site Architecture

Best Practices: User Do's and Don'ts

Best Practices: Using Google My Maps in Tiles and Events

Best Practices: Getting employees to complete their user profiles

Best Practices: Intranet Administrator

Best Practices: Engaging and Fun Content

Best Practices: Embedding custom Google Maps into tiles 

Best Practices: New Hire Onboarding

Best Practice: Relaunching Your Employee Experience Platform

Best Practices: Governance Framework

Best Practices: SharePoint Integration

Best Practices: End User

Best Practices: Home Dashboard

Best Practice: Managing a Successful Intranet

Best Practices: Site Categories

Best Practices: How Images Influence Employee Engagement and Culture

Best Practices: Simpplr mobile app for hourly employees

Best Practices: Login identifiers 

Best Practices: Defaults (Notifications)

Best Practices: How Do I Publish Search-Friendly Content on the Intranet?

Best Practices: Page Categories

Best Practices: Engaging Site Managers

Mobile app toolkit: Launching and promoting your mobile app

What You Need to Know About Simpplr One

The Simpplr One Upgrade Process

Navigating the Impact of Intranet URL Changes

Video Resources for Simpplr One Features

FAQs Simpplr One Upgrade

Benefits of Upgrading to Simpplr One

Simpplr One Office Hours - Hosted By CXC

ABAC: Getting Started with Audience-Based Access Controls (ABAC)

Overview of Access Control Groups

ABAC: How to send a must read by audience

ABAC live training replay library

Apps & Links: Audience-based access control (ABAC)

ABAC: Integrating Segments with Access Control Groups (ACGs)

Creating and managing Polls

ABAC: Creating audiences via Google

ABAC: Using Access Control Groups (ACGs) in Newsletter & Survey Features

ABAC: Sending Newsletters with Access Control Groups (ACG) Configured

ABAC: Creating and Managing Sites Using Access Control Groups

ABAC: Using Access Control Groups (ACGs) in Alerts

ABAC: Using audience based access in Intranet Content

ABAC: Add audiences with CSV files

ABAC: Add audiences using audience rules

ABAC: Add manual audiences with standard or custom attributes

ABAC: How to restrict a page by audience

ABAC: Create and restrict an event by audience

ABAC: How to create an alert and restrict by audience

ABAC: How to send a content notification by audience

ABAC: Creating audience categories and audiences

ABAC: How to restrict an album by audience

ABAC: How to create a site and update site visibility

ABAC: Creating audiences with Microsoft Entra groups

ABAC: How to create site subscriptions for restricted audiences

ABAC: How to create an Access control group (ACG) for your home feed

Creating and managing Forms in Simpplr

ABAC: FAQs (Frequently Asked Questions) related to enablement

ABAC: People Discoverability Rules (PDR)

ABAC: Add individual users to site visibility

ABAC: Export audience members to CSV

Analytics: What are content referral sources?

File analytics

App analytics: Search dashboard

App analytics: Adoption dashboard

App analytics: Social interaction dashboard

Recognition analytics dashboard refresh

Analytics: Site level analytics

App Management: Global analytics

App Analytics Dashboards

Native Messaging - Data export policy for customers

File preview experience

Native messaging

How to use the Simpplr Recognition Suite

Employee listening suite

Employee listening: Pulse surveys

Getting started with EX agent

Consistent home and site dashboard experience on mobile browser

Simpplr New hire onboarding feature

Employee listening: Awareness checks

Awareness Check

Recognition: Company Values

Company values

Employee listening: Sentiment checks

Content moderation

My team dashboard

Employee listening: Employee engagement surveys

Questions and Answers (Simpplr Q&A)

Simpplr Writing assistant

Content AI Summary

Activating and Disabling Simpplr Native Video Upload Permissions for Users

AI Perception Dashboard

Recognition: Rewards

Simpplr Native video

Quick tasks

Document library

Employee listening: All-purpose surveys

Understanding Knowledge agent in Simpplr One

What's new: Updated mobile app navigation

View and manage people and site connections in mobile

Expanded language dialect support for content translation

Configurable image fit for carousel items

Content title and summary translation

Simpplr Sandbox: test and train in a safe copy of your environment

Quick tasks: Incomplete and reopening tasks

Configure custom mobile app navigation

Translated content titles and summaries in notifications

Quick task: reassignment, recurring tasks, and daily digest

Enterprise and global search: Manage vs Consume support

Dedicated notification controls for surveys

Poll configuration improvements

Forms: edit published forms

Form closing date display improvements

Mobile quick tasks: mark as Incomplete and Reopen completed tasks

Native Messaging: search, forwarding, inline translation, and more

Simpplr Features Explained

Simpplr Email Deliverability Update – Action Required

Simpplr Domains to Whitelist

Cookies used by Simpplr

Simpplr accessibility statement

Simpplr Feed

App Management: Subscriptions

App Management: Custom User Profile Fields

How to register for Simpplr eLearning/Training

Simpplr AI Search

Simpplr Semantic Search

What is the carousel?

How to customize your navigation experience

Simpplr One navigation refresh overview

Customizing Terms & Privacy links

Text Editor Wiki ( Simpplr Content Editor)

Change Information and Configure Social Links on Your Profile

App Management: Brand editor

User statuses on the intranet

Intranet Home and Site Dashboard Configuration

Smart Answers

Site members, followers, and People followers

App Manager: Managing sites and subscriptions

Topics

Add audiences with CSV files

User data export

Content Promotion

Generic SAML login flow

App Management: Defaults (Notifications)

App Management: People

What is Must Read content?

Site Content Tabs

Configure the Apps Launcher with OneLogin

Embed Google forms on a dashboard tile

Page templates

People profiles 2.0

Featured content

How do I add new users?

Collections (Earlier known as Campaigns)

How do I add a new email sender address in Simpplr?

Configure the Apps Launcher with Okta

Custom content notification messages

Simpplr mobile app setup and required permissions

Enhanced Feed

Multilingual content translations

UKG Pro WFM integration with Simpplr's Do Not Disturb (DND) feature

Getting Started with Simpplr One

Comms AI

Roles and Permissions

Best Practices

Upgrade Information | Simpplr Classic (SFDC) to Simpplr One (AWS)

Audience Based Access Control (ABAC) and Control Groups

Analytics

Special Features

Configuration

Mobile

Application Settings