Your Simpplr One Upgrade Guide

Your smarter, more personalized digital workplace is here. Discover what's changed and what's new for your role after you upgrade.

Three Changes Everyone Needs to Know

1. Future is built on Simpplr One
All new features, speed improvements, and innovations launch exclusively here

2. Work Without Switching Apps
New custom app tiles let you take action directly in Simpplr

3. Automatic Updates
You're always on the latest version - no coordination needed

📋 Want to see the list of new features?

View Latest Feature List (attached at bottom)

🚀 Upgrade Experience Improvement 🚀

Your Upgrade Just Got Easier

During your upgrade we won't take down your intranet for 14 hours, your Simpplr One migration happens in read-only mode. Your team maintains access to documents, policies, and information throughout the upgrade—they just can't post or edit temporarily.

What's New for End Users

⚡ Take Action Fast [New]

App tiles let you submit tickets, check requests, or complete tasks without leaving your intranet.
Watch: App Tiles In Action

🗺 Navigate Quickly [New]

A more intuitive navigation experience designed to help connect to what is important.
Watch: New Navigation In Action

📄 Improved File Preview [New]

Cleaner, faster file viewing experience right in the intranet.
Watch: File Preview Overview

🌙 Do Not Disturb [New]

Set working hours and let the intranet respect your boundaries. Notifications wait until you're back.
Watch: Enabling Do Not Disturb

🔍 Smarter Search [New]

Find what you need using natural language. Search understands context and relationships, not just keywords.
Learn: Search

💬 Native Messaging [New]

Chat securely with colleagues directly in your intranet. No more switching between apps.
Watch: Messenger

Before vs After

What's New for Communications

✍🏻 Communication Strategy Made Easy [New]

Streamline tools with a built in Communication planner that's further enhanced with Comms AI.

Learn More Here

📱 Direct Content Promotion [New]

Lower barriers to get users connected to content quickly with secure QR codes.
Watch: QR code

🌍 Multilingual Workflows [New]

Manual translations and more languages added allow you to create, edit and publish content in languages that connect with users.
Watch: Multilingual Translations

📧 Newsletter Enhancements [New]

Better management with enhanced resend workflows for failed sends, plus automatic blocking of out-of-office auto-replies.
Learn More Here

💬 Two-way Feedback [New]

Enhanced feed improving performance making feedback from users simple and expressive.
Watch: Enhanced Feed

✍️ Integrated Forms [New]

Gather attribute feedback with clarity and accountability directly in your intranet, replacing external tools like Google Forms. *Enabled with ABAC Feature
Watch: Forms

🌐 Site + Content Managers - What You Need To Know

An overview of what Site and Content Managers will need to know about when moving from Simpplr Classic to Simpplr One.
Watch Training

Communication Impact Comparison

What's New for App Managers

🗺 Customize Your Navigation [New]

The ability to customize the more intuitive navigation experience connecting users to what is important.
Watch: New Navigation In Action

🎯 Audience-Based Access Controls (ABAC) [New]

Create precise audiences with multiple attributes and flexible combinations. Control feature access and limit over provisioning.
Watch: ABAC in Simpplr One

👤 In-App User Management [New]

Manage users directly in your intranet - no more jumping to external systems.
Watch: Application Management

👤 AI Control Center [New]

AI Control Center is the single location to govern AI on your Simpplr intranet.
Learn More Here

👥 Flexible User Provisioning [New]

Manage users from multiple SCIM sources, giving you control over complex org structures.
Learn More Here

📊 Custom Perception Themes [New]

Track sentiment around specific events or announcements with custom themes (Employee Listening add-on).
Learn More Here

🔐 New Login Options [New]

Support email, mobile, employee number, or custom fields as login identifiers.
Learn More Here

Manage vs consume support for search[New]

Simpplr search now separates your regular employee view from your elevated manager permissions. By default, you’ll only see what you can consume as an employee, but you can use the "View all" filter to access manage-level results when needed.

Learn More Here

What's Changed

🔄 Roles and Permissions Redesign [Changed]

System Admin role is now App Manager. All permissions are preserved with two key updates:

• App Managers now have access to unlisted sites

• Permissions moved from "Privileges" to new "Access Control" a part of ABAC

📊 Salesforce Reports [Changed]

Salesforce reports are moving from Salesforce to Simpplr One within Analytics. If you were using Salesforce reports, contact Support to request them during the upgrade to have them automatically sent to you and explore reporting abilities within Analytics.

📁 External File Integration Updates [Changed]

Search now includes all accessible files, not just files in connected folders. Permissions for files are managed exclusively by the external file system.

🔄 Platform Comparison - Classic to One

The core capabilities remain the same, we've refined the experience. See some of the changes in action.
Platform Comparison

📚 Additional Resources

Communication Resources

• 📄 Communication Playbook and Templates (attached at bottom)

Historical Release Notes

• Latest Release Notes: 26.05

• All Release Notes

🔒 Security in Simpplr One

At Simpplr, we prioritize security to protect our customers' data and maintain the integrity and availability of our services.
Learn more about security

Note: We've attached resources for you to download on this page explaining more about features and communication templates that you can use during your upgrade.