Improvements

Intranet

File preview enhancements

We're introducing a significant enhancement to the native File preview experience across the platform. This update is aimed at improving readability, usability, and consistency in how files are previewed—whether accessed via content attachments, search results, feeds, or within sites.

The following items are not yet updated to the new UI design and will continue to appear in the old design. These will be addressed in an upcoming release:

• Image files
• Bookmarked or already saved URLs
• Search autocomplete results
• External files (e.g., from Google Drive, SharePoint, etc.)
• Files linked within content

For more on file permissions, check out this article!

Multilingual Alert support

Alerts now support fully localized authoring. This will help your org meet Bill 96 and other multilingual mandates. You can add, auto‑translate, and manually refine multiple language variants (including your profile language as the default) while creating or editing an alert.

The new tabbed editor pre‑populates additional languages via Google Translate, lets you convert any auto text to manual in one click, and provides a real‑time preview of each variant. Existing alert delivery, scheduling, and analytics remain unchanged; no action required.

Learn more about Alerts

License usage banners: 90%, 95%, 99%

Proactive low-license alerts are now built in for app managers to see. When utilization reaches defined thresholds, an on-screen banner appears for app managers in the same spot as “What’s New,” and remains visible until they dismiss it. The alert fires automatically at 90%, 95%, and 99% license use (these values aren’t configurable). Each threshold triggers just once per breach and will fire again only if that level is reached later.

Learn more about license usage

Integrations

Dynamic parameter binding for API actions

We’ve introduced powerful enhancements to API Action configurations, giving app managers more flexibility and automation when setting up integrations.

• Dynamic dropdown options: Populate single or multi-select lists using live data from another API Action within the same connector. This keeps dropdowns automatically in sync with the source system, eliminating manual entry.
• Hidden parameters powered by other actions: Automatically fill backend parameters like organizationId or userId using data fetched from another API Action. This reduces manual mapping and the risk of configuration errors.

These improvements simplify setup, reduce friction, and make API-based workflows more reliable and scalable. 

Learn more about Dynamic parameter binding for API actions

Create incident tile with dynamic form capabilities in ServiceNow

The Create incident tile now renders its form at runtime based on the exact view you pick from ServiceNow:

• A new View selector lists available Incident views.

• When a view is chosen, the tile fetches the full schema (standard and custom fields) and builds the form on the fly, including reference-field logic only supported for assignment group > assigned to.

Learn more about Creating ServiceNow incident with dynamic form support

Conditional rendering of custom app tile components

Custom app tiles can now show or hide individual blocks at runtime via no-code visibility rules. In the Tile builder, you can attach a small helper function (with safe date, comparison, and path utilities) that evaluates against:

• apiData – the latest API response

• configData – tile inputs

• context – loop index, parent values, etc.

Blocks render only when the rule returns true, enabling adaptive, context-aware dashboards without custom development.

Learn more about Conditional rendering of tile components

Analytics

Custom perception themes

App managers can now create custom perception themes in addition to the existing default options. This enhancement gives managers greater flexibility to track user sentiment in response to specific events, announcements, or polls.

Custom themes help gather more targeted feedback and can be deleted once they are no longer relevant, keeping sentiment tracking organized and purposeful.

This update builds on the existing perception themes feature to offer more control and relevance in capturing employee insights.

Learn more about custom perception themes

Special features

Enterprise search enhancements

Exact match

To enhance relevance for searches, keyword exact matching is now supported, in addition to semantic search.

Q&A support

Smart answers will now search discussions in the Questions & answers feature to pull in relevant results.

Learn more about smart answers and Q&A

Recognition and rewards enhancements

Edit recognition posts with points

Users (the original point giver) and Recognition managers can now edit recognition posts with points gifted. In the first 24 hours when points are pending, they can adjust users who received the recognition as well as change point amounts.

Note: The original giver must have enough points to give more or add people if they plan to edit.

Delete awards

Awards can now be deleted on a global level, removing all given instances and the award from the Recognition manager menu.

Learn more about Recognition

Employee newsletter enhancements

Always visible primary actions on a modal (Window)

The Template selection window in the Newsletter creation flow now features improved placement of the Cancel and Next buttons.

These primary actions are always visible on screen, even when scrolling, making the process smoother and more intuitive. Previously, users had to scroll down just to access these buttons.

This update enhances usability and speeds up the workflow. Similar improvements will be extended to other modals in the Newsletter experience in future updates.

SMS removed as a distribution option when disabled

To ensure clarity and consistency, SMS will no longer appear as a distribution option for Newsletters if SMS notifications are turned off at the app level.

When the setting under Manage > Application > Setup > SMS notifications is disabled, users will not see SMS as a selectable channel. This helps prevent confusion and aligns available options with your organization’s configured settings.

Additional security for external link redirection

Users will now see a warning message when clicking on a link in a newsletter that redirects to a website outside the intranet domain.

This added layer of security helps users verify external URLs before proceeding, promoting safer browsing and reducing the risk of unintentional redirection to untrusted sites.

Learn more about Employee newsletter

Employee listening enhancements

Custom sender email support for surveys

Survey creators can now select a custom, verified sender email address when configuring surveys. This helps align survey emails with company branding, improving deliverability and trust, particularly in security conscious environments where generic system addresses may trigger warnings or be flagged by internal IT systems.

To set up a custom sender email:

• Go to Configure survey > From address

• Choose from a list of verified sender addresses configured under Manage > Applications > Setup > Email

Learn more about Employee listening

Extensibility

We have updated the placement of extensibility capabilities for B2B system to system APIs to make them easier to find and use. Along with this change, we have introduced several new APIs to support advanced custom workflows and integrations.

These APIs allow you to grant external clients or partners secure, token based access to Simpplr APIs, enabling seamless data exchange and system integration without compromising security.

Learn more about extensibility center updates

Mobile

Mobile app nudge on mobile browser

To improve mobile-first and frontline user experience, Simpplr now gently nudges users accessing the platform via a mobile browser to switch to the mobile app if their organization has a mobile app URL (public, native, or unlisted) and mobile access is enabled.

This helps users easily discover and transition to a more seamless and engaging experience on mobile.

Organizations using Mobile Device Management (MDM), Apple Business Manager (ABM), or Mobile Application Management (MAM) for app distribution or those that haven’t enabled mobile access will not see this nudge.

Learn more about Mobile app nudge on mobile browser

Do not disturb (DND) and app restrictions outside working hours

App managers can now automatically limit notifications and restrict app access outside defined working hours, either set manually or synced with UKG Pro WFM. This helps reduce distractions and support compliance, especially for frontline heavy organizations.

You can apply these rules organization wide or target specific audiences, with flexible options to either display a warning or block access entirely.

This feature simplifies time based compliance and eliminates the need for manual workflows.

Learn more about DND