Setting up out-of-the-box app tiles on dashboards

Matthew Rawls

December 22, 2025 16:32

Table of Contents

Introduction
Use cases for App tiles
Permissions around App tiles
AI-powered tile creation

Note: The following tiles are all pre-built and out-of-the-box. For instructions on creating custom app tiles, check out this article.

Introduction

App tiles allow you to integrate some of your org's most commonly used applications right on the home or site dashboard of your Simpplr intranet. Simpplr offers a number of pre-built app tiles, including:

Simpplr also allows you to create custom app tiles.

This feature is currently available to non-EU customers, and will be available to EU customers in an upcoming release.

Use cases for app tiles

Application	Use case
JIRA	Allow users to: View recent, applicable JIRA tickets in the intranet tile View the most recent tickets they've reported Create a JIRA Service Desk ticket Configure a custom cover image for the tile
GitHub	Allow users to: See pull requests (PRs) from GitHub awaiting their review Track PRs they have opened
Salesforce	Allow users to: Show the same tabular Salesforce report to all users or allow users to view their own reports in the intranet tile
Workday	Display on the intranet tile your personal: Applicable Workday inbox Time-off balances Recent paystubs Assigned courses Workday job postings Users can also submit PTO requests directly from the tile
ServiceNow	Allow users to: Connect their ServiceNow accounts to view their recently updated tickets in the intranet tile Create new tickets directly from the intranet tile Track the latest tickets they've submitted
BambooHR	Allow users to: Display time-off balances Apply for time off
UKG Pro	Allow users to: Display time-off balances and recent paystubs Apply for time off Display shift schedule
Calendar (Google and Outlook)	Allow users to connect their Google/Outlook Calendar accounts to view upcoming events from their primary calendars in the intranet tile
SAP SuccessFactors	Allow users to: Display time-off balances Apply for time off/submit PTO requests
Asana	Display team goals Display recently updated tasks View and manage recently updated tasks (with ability to 'Mark complete')
Zendesk	Display Zendesk tickets based on a search query Display unassigned Zendesk tickets Display recently submitted Zendesk tickets Display open Zendesk tickets assigned to you
Monday.com	Allow users to: Display tasks
Airtable	Allow users to: Use an app-level connection to display upcoming tasks from an Airtable content calendar
DocuSign	Allow users to: View pending signature requests
Greenhouse	Allow users to: Display internal and external job openings
Expensify	Allow users to: View a list of expense reports created by them from Expensify on a tile
Docebo	Allow users to: Display learning courses from Docebo on a tile
Freshservice	Allow users to: View tickets created/submitted by a user from Freshservice View unassigned tickets from Freshservice on a tile
Power BI	Allow users to: Embed a Power BI report in a tile and view it in an expanded view mode from a tile

Note:

When connecting at the user level, Simpplr will not override permissions from any of these applications. In other words, no user will see items they do not have access to. If an intranet user does not use these applications as part of their workflow, they will only see the shell of the tile on the home dashboard, but it will not be populated with any information. If the home dashboard is user controlled, the user can remove any of these tiles if they're not relevant.

However, if an App admin user connects an app tile on the home dashboard of Simpplr, they can choose to show certain data that a user would otherwise not have access to in the app. For example, if showing a Salesforce report, the App admin can choose to override the users' permissions in Salesforce in order to display the data here.

End users will have the option to personalize content on the tile depending on the configuration settings chosen by the tile author at the time of tile creation.

Permissions around App tiles

Only App managers and those with permissions will be able to add new app tiles. End users will never have the option to add a new app tile to their dashboards, regardless of dashboard configuration.

Depending on the home dashboard configuration, either the App manager will be the only one who can edit tiles, or any end user can edit their own tiles (if already created by the App manager). With each App tile, App managers can choose to make individual tile settings App manager defined or User defined.

If the tile itself is App manager defined, there will be an option to make the tile "user editable." If that "user editable" option is selected, users can edit the title of the tile, but not the tile type or data within it. If the tile is set to User defined, the user will be able to edit the data shown within the tile, even if the dashboard is App manager controlled.

	App Manager Defined	User Defined
App Manager	Can create the tile Set all the preferences Can choose the preferences to be user editable Can update the tile and all the manager-defined preferences gets pushed to all users Remove tile for all users	Can create the tile Set all the preferences Can choose the preferences to be user editable Can update only their tile title and preferences (which will only appy to them, hence will not have any option to switch from user-defined to manager-defined, or change user editable) Remove tile only for themselves
End User	Can update only the preferences marked as 'editable'	Can update only their tile title and preferences (marked as editable) Remove tile only for themselves
		Home Default use-cases
		Add Tile - any new user that comes will see the tiles added to home default including app tiles
		Edit Tile - any new user that comes will see the updated tiles but previous users will have the earlier settings (ultimately behind the scene it can be remove the tile and add a new tile)
		Overwrite the dashboard for all users (all tiles) - all the tiles added in home dashboard will be overwritten for all users with the tiles in the home default
	From	To
	User-defined	Author Defined (user-editable)
	Author-defined (user-editable) - Value1	Author-defined (user-editable) Value 2
	Author-defined (non-editable)	Author-defined (user-editable)
	Author-defined (non-editable)	User Defined
	Author-defined (user-editable)	User Defined
	User-defined	Author-defined (non-editable)
	Author-defined (user-editable)	Author-defined (non-editable)

		As a general rule if preference is
		Author Defined (user-editable)
		User Defined
		Author-defined (non-editable)

To get started with prebuilt applications, as the admin user or one with applicable permissions:

Go to Manage > Application > Integrations > Custom apps > Add custom app > Add prebuilt app.

AI tile builder for Display tiles, Form app tiles and Hybrid app tiles

With the recent release you can let AI create Display tiles, Form app tiles and Hybrid app tiles for you. Instead of manually designing everything, simply describe what you want in plain language, and AI will generate a tile draft for you.

How to create a tile with AI

Go to Create app tile and choose from Display tiles, Form app tiles and Hybrid app tiles.
Fill in the basics: connector, tile name, description, and the API action you want.
Get API response for the selected API action.
Click Generate tile using AI.
You’ll see two options:
- Pick from suggested prompts (based on the API response of connector/API you selected).
- Or, type your own prompt (e.g., “Show the 5 most recent support tickets with status and priority”).
Click Generate. AI will work in the background and create a draft tile for you.

What to expect

It usually takes 30–60 seconds for the AI to finish creating.
You can leave the screen and come back later — the tile will continue to generate.
Once ready, you’ll see a preview of the tile.
You can then:
- Keep it (and edit further if needed), or
- Discard it (and try again with a new prompt).

Tips

Be specific in your prompt. Example: “Show the last 10 sales orders with customer name and total amount.”
If the result isn’t quite right, just try again with a clearer or different prompt.
You can always adjust the tile later in the editor.

Things to know about using AI to create tiles

Right now, AI can only create Display Tiles (read-only).
AI uses the API data plus your prompt to design the tile, but sometimes you may want to make small edits afterward.
Click here to learn more about how Simpplr works securely with AI.

Limits & restrictions

You can generate up to 50 AI-created tiles per day.

Prompts must describe valid display tile use cases. Random or unrelated prompts will be discarded and not counted toward useful tile creation.