JIRA Integration with Simpplr

Simpplr can integrate with your org's JIRA tenant to display relevant user tickets from JIRA directly on home and site dashboards. For more on configuring App tiles, including the JIRA tile, check out this article!

To integrate JIRA with the intranet:

1. In Simpplr, as the App manager, navigate to the Manage > Application > Integrations > Support & Ticketing.
2. Click the checkbox next to Atlassian JIRA.
3. Provide the following details:

   • Username: Enter the JIRA username associated with the admin account

   • API Token: Input the API token generated from the JIRA account
   • JIRA URL: Specify the URL of your JIRA instance
4. Click Save. Note that these details will not be verified right away to ensure they are correct or not.