ABAC: How to create an alert and restrict by audience

Overview  

With Audience Based Access Control (ABAC), audiences can now be built, categorized, and organized in ways that mirror real-world org structures. This flexibility enables highly targeted content, communications and access controls. 

Help Article: Alerts

An alert is a quick announcement that shows up at the top of Simpplr. In this article, we provide an overview on how to create an alert with ABAC to restrict the alert to a specific audience. 

By leveraging audience-specific alerts, organizations can ensure that individuals receive only the information most relevant to them, reducing information overload and increasing engagement. 

Who is this for: App managers, Site owners, Site managers

• Alerts feature owners, managers, and admins  

Step-by-step instructions 

1. In the left-hand navigation, go to Manage features and select Alerts.
2. To create a new alert click Add alert. 
3. To specify the target audience select Browse.
   1. Access control groups will limit the audiences available to select.
4. Optional: Create a sub audience to target a smaller group of users.
   1. Select the + button next to an existing audience name. 
   2. Select the user attributes to use to create the sub audience. 
   3. Click Create. 
5. Add a message in the Alert message field. 
6. Finish configuring the alert. 
   1. Select Make message a link if you would like to add a link to the alert.
   2. Select whether or not a user can dismiss an alert.
   3. Schedule the alert to either display immediately or select a future date and time. 
   4. Designate the duration of the alert. 
7. Once configured, click Display alert.
   1. This alert will only display at the top of the home screen for the specified audience(s). 

Alerts list

Alerts and its target audience can be viewed on Manage features > Alerts screen.

Who can send an alert? 

• App managers can send an alert to anyone in the organization or any audience.
• Alert feature owners can send an alert to anyone in the organization or to any audience. 
• Alert managers and admins can send an alert to the target audience set in the “Alert” access control group.  

Best practices and recommendations 

• Clearly define your audiences: Before sending any alerts, ensure your access control groups and audiences are accurately defined and reflect the intended recipients. This prevents miscommunication and ensures proper targeting.
• Keep messages concise and actionable: Alerts should be brief, to the point, and clearly state any required actions. 
• Test alerts before sending to large audiences: Always send a test alert to a small, internal group to check for formatting errors, broken links, or unclear messaging before broadcasting to a wider audience.