Your Simpplr One Upgrade Guide
Your smarter, more personalized digital workplace is here. Discover what's changed and what's new for your role after you upgrade.
Three Changes Everyone Needs to Know
- Future is built on Simpplr One All new features, speed improvements, and innovations launch exclusively here
- Work Without Switching Apps New custom app tiles let you take action directly in Simpplr
- Automatic Updates You're always on the latest version - no coordination needed
📋 Want to see the list of new features?
View Latest Feature List📅 Join Our Upgrade Office Hours
Have questions about your upgrade? Connect with our team during scheduled office hours for live support and guidance.
View Office Hours Schedule →🚀 Upgrade Experience Improvement
Your Upgrade Just Got Easier
During your upgrade we won't take down your intranet for 14 hours, your Simpplr One migration happens in read-only mode. Your team maintains access to documents, policies, and information throughout the upgrade—they just can't post or edit temporarily.
Explore Your View
End User
Find information faster, get work done easier
Communications Specialist
Reach the right people every time
App Manager
New controls, simplified management
What's New for End Users
⚡ Take Action Fast New
App tiles let you submit tickets, check requests, or complete tasks without leaving your intranet.
Watch: App Tiles In Action🗺️ Navigate Quickly New
A more intuiative navigation experience designed to help connect to what is important.
Watch: New Navigation In Action📄 Improved File Preview New
Cleaner, faster file viewing experience right in the intranet.
Watch: File Preview Overview🌙 Do Not Disturb New
Set working hours and let the intranet respect your boundaries. Notifications wait until you're back.
Watch: Enabling Do Not Disturb🔍 Smarter Search New
Find what you need using natural language. Search understands context and relationships, not just keywords.
Learn: Search💬 Native Messaging New
Chat securely with colleagues directly in your intranet. No more switching between apps.
Watch: MessengerBefore vs After
| Common Task | Simpplr Classic | Simpplr One |
|---|---|---|
| Finding a policy | Search exact filename or browse folders | Ask naturally: "what's our PTO policy?" |
| Submitting IT ticket | Open separate system to submit ticket | Click app tile, submit instantly |
| After-hours Notifications | Interruptions anytime | Automatic DND during off-hours |
| Quick question to colleague | Email or external chat app | Native messaging in your intranet (Messenger) |
What's New for Communications
📱 Direct Content Promotion New
Lower barriers to get users connected to content quickly with secure QR codes.
Watch: QR code🌍 Multilingual Workflows New
Manual translations and more languages added allow you to create, edit and publish content in languages that connect with users.
Watch: Multilingual Translations📧 Newsletter Enhancements New
Better management with enhanced resend workflows for failed sends, plus automatic blocking of out-of-office auto-replies.
Learn More Here💬 Two-way Feedback New
Enhanced feed improving performance making feedback from users simple and expressive.
Watch: Enhanced Feed✍️ Integrated Forms New
Gather attribute feedback with clarity and accountability directly in your intranet, replacing external tools like Google Forms. *Enabled with ABAC Feature
Watch: FormsCommunication Impact Comparison
| Communication Challenge | Simpplr Classic | Simpplr One |
|---|---|---|
| Targeting specific groups | Basic attribute filtering | Multi-attribute combinations with full data export |
| Global workforce | Limited language support | Manual translation and additional language support |
| Newsletter delivery issues | Manual troubleshooting | Enhanced resend workflows, auto-reply blocking |
| Content discovery | Keyword matching only | AI understands intent and context |
What's New for App Managers
🗺️ Customize Your Navigation New
The ability to customize the more intuiative navigation experience connecting users to what is important.
Watch: New Navigation In Action🎯 Audience-Based Access Controls (ABAC) New
Create precise audiences with multiple attributes and flexible combinations. Control feature access and limit over provisioning.
Watch: ABAC in Simpplr One👤 In-App User Management New
Manage users directly in your intranet - no more jumping to external systems.
Watch: Application Management👥 Flexible User Provisioning New
Manage users from multiple SCIM sources, giving you control over complex org structures.
Learn More Here📊 Custom Perception Themes New
Track sentiment around specific events or announcements with custom themes (Employee Listening add-on).
Learn More Here🔐 New Login Options New
Support email, mobile, employee number, or custom fields as login identifiers.
Learn More HereWhat's Changed
🔄 Roles and Permissions Redesign Changed
System Admin role is now App Manager. All permissions are preserved with two key updates:
- App Managers now have access to unlisted sites
- Permissions moved from "Privileges" to new "Access Control" a part of ABAC
📊 Salesforce Reports Changed
Salesforce reports are moving from Salesforce to Simpplr One within Analytics. If you were using Salesforce reports, contact Support to request them during the upgrade to have them automatically sent to you and explore reporting abilities within Analytics.
📁 External File Integration Updates Changed
Search now includes all accessible files, not just files in connected folders. Permissions for files are managed exclusively by the external file system - no more Simpplr-managed permissions.
🔄 Platform Comparison - Classic to One
The core capabilities remain the same, we've refined the experience. See some of the changes in action.
Platform Comparison📚 Additional Resources
Communication Resources
Historical Release Notes
🔒 Security in Simpplr One
At Simpplr, we prioritize security to protect our customers' data and maintain the integrity and availability of our services.
Learn more about securityNote: We've attached resources for you to download on this page explaining more about features and communication templates that you can use during your upgrade.
Comments
Will there be any features in Simpplr One that would allow us to add content to a public site but restrict access so only a select group can view it, or will this only be possible by the existing option which is to link to files via an integration like SharePoint and Google which have existing permissions in place?
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