App tiles

App tiles allow you to integrate some of your org's most commonly used applications right on the home dashboard of your Simpplr intranet. Simpplr offers pre-built integration tiles, including:

• Salesforce CRM
• Workday
• JIRA
• ServiceNow
• Google Calendar
• BambooHR
• UKG Pro
• Asana
• Zendesk
• Monday.com
• GitHub
• Airtable
• DocuSign
• Greenhouse

Note that Simpplr will not override permissions from any of these applications. In other words, no user will see items they do not have access to. If an intranet user does not use these applications as part of their workflow, they will only see the shell of the tile on the home dashboard, but it will not be populated with any information. If the home dashboard is user controlled, the user can remove any of these tiles if they're not relevant.

For full instructions on setting up and using out-of-the-box app tiles, check out this article!

For instructions on creating custom app tiles, see this article.

App tiles: Types and authoring options

App tiles in Simpplr enable employees to interact with third-party applications directly from their intranet dashboard without switching between tools. Whether it's viewing key data or submitting requests, app tiles help bring external systems into the daily flow of work.

This guide explains the two primary types of app tiles and how they support a more connected, streamlined digital workplace.

Types of app tiles

• Display app tiles

Display app tiles are used to surface information from external systems onto Simpplr dashboards. These are read-only tiles that help employees stay informed at a glance.

Examples:

• • View unassigned support tickets from tools like Zendesk or ServiceNow

  • Display leave balance synced from systems like Workday or BambooHR

• Form app tiles

Form app tiles allow employees to take action by submitting forms directly from Simpplr. These write-enabled tiles use APIs to send data to third-party applications.

Examples:

• Apply for Paid Time Off (PTO) using Workday or BambooHR

• Create a service desk ticket in systems like ServiceNow or Jira Service Management

Learn more about Custom form app tiles

• Hybrid app tiles

Custom Hybrid App Tiles let you do more than just view information. You can now take actions—like approving a request, changing a status, or updating a record that too right from the tile itself. These tiles not only show you important details but also let you interact with them, making your work quicker and easier.

Examples:

• View unassigned support tickets from tools like Zendesk or ServiceNow

• Create a service desk ticket in systems like ServiceNow or Jira Service Management

Learn more about Custom hybrid app tiles

Where app tiles appear

App tiles can be added to:

• Home Dashboards: visible to all employees

• Site Dashboards: targeted to specific teams or locations

App Managers can customize placement and audience targeting to ensure relevance.

How app tiles are configured

App tiles are configured by integration admins or app managers through the following steps:

1. Navigate to Manage > Application > App tiles

2. Choose tile type:

   • Select from Prebuilt App Tiles for popular integrations

   • Or create Custom Tiles using the Tile Builder and API setup

3. Define tile behavior:

   • For display tiles: configure data source and display fields

   • For form tiles: configure API endpoints, input fields, and success/error states

4. Deploy to Dashboards:

   • Add the tile to relevant home or site dashboards

   • Control visibility by role, department, or location

Tag Component Tile Builder

With the 25.09 release we are introducing Tag Component that lets you highlight important values inside tiles using colors, icons, or styled text. Tags make it easier for users to quickly identify the status, priority, or category of an item at a glance.

Tag Styles

When adding a Tag Component, you can choose from the following styles:

• Status – Displays a colored circle with text.

  • Example: Open, Closed, In Progress

• Icon – Displays an icon with text.

  • Example: Finance, HR, Approved

• Text – Displays colored or styled text.

  • Example: High, Medium, Low

Mapping Rules

You can set up rules so that tags update automatically based on incoming data.

For example:

• Text = High > Color = Red

• Text = Medium > Color = Orange

• Text = Low > Color = Green

Each mapping rule connects an input value (plain text or regex) with a visual style (color, icon, or text formatting). You can add as many rules as needed.

Fallbacks

If no mapping rule applies (or an error occurs), you can define a default style to ensure the tag is never left empty or unclear.

• Example: Always show On hold in grey.

Customization Options

• Colors – Choose from the palette or define a custom color.

• Icons – Select from the library, upload your own file, or provide a URL.

• Text – Change font colors to emphasize key labels.

• Tooltips – Add optional hover text to provide additional context.

Example Use Cases

• Indicate priority levels: High / Medium / Low

• Show ticket status: Open / Closed / In Review

• Mark departments or categories with unique icons or colors

• Highlight custom labels: Urgent, Blocked, Approved

Things to keep in mind

• Always set a fallback to maintain a consistent user experience.

• Mapping rules can be configured using simple text or more advanced regex patterns.