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What are the storage and file size limits on the intranet?

Updated 5 months ago

Below is a table that highlights various functional areas of the intranet and applicable file size upload limitations. 

Functional areaComments
AlbumsImages cannot be more than 10MB in size
VideosThe maximum file size allowed to be uploaded → 2GB
The maximum storage per-user license for video is 5GB. Storage year over year is NOT aggregated. The annual limit is allocated throughout the customer's lifecycle on the platform. If storage is exceeded, videos must be removed to upload new ones
The maximum video frame size → 5000 x 5000
Intranet background imageThe background image cannot exceed 500KB
Content body imagesThe maximum allowed file size is 10MB
File attachmentFile uploads cannot exceed 2GB
Images as attachmentsFile uploads cannot exceed 10MB
Content attachmentBest practice is to not exceed 25MB per file upload
Favicon image
  • Recommended size: 250x250 px. 
  • Maximum file size: 100KB. 
  • JPG or PNG files supported
Content cover image
  • Recommended size: 1088x612 px
Site cover image
  • Recommended size: 1088x171 px
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