Weekly Fixes

Weekly fixes - 05/25/2026

• Newsletters with many content items and auto-translation languages may exceed the 25-second API timeout, preventing delivery.

• Exact match search may not return expected results, even when the searched term exists in linked or referenced content.

• Newly created sites may not appear immediately in global search results or member selection, despite correct visibility settings.

• Users may be unable to load the Manage surveys page, preventing survey management.

• Must-read emails may display platform branding instead of the organization’s configured intranet name.

• Segments may not be disabled due to incorrect warnings showing features or sub-audiences as still in use.

• Some homepage carousel items may not be clickable in certain positions, affecting navigation to linked content.

Weekly fixes - 05/18/2026

• Updating user details through SCIM or the UI fails with “At least one login identifier field is required.” SCIM requests return a 400 error and updates are blocked.

• Audience rules using state and city conditions assign incorrect cities and show a zero member count.

• Thousands of page views are categorized as “Not set” despite mandatory page titles. Page path and title data do not align, and unreadable URLs prevent proper attribution.

• Subscriptions remain stuck in “syncing” after being added to a site, and audience users are never subscribed.

• Page images or icons do not appear under “Must Reads” on the home dashboard, even though valid image URLs are returned by the backend. Also reproducible in demo environments.

• Tiles intermittently show errors instead of data and recover after a refresh or delay. Network logs show 401 Unauthorized errors caused by expired tokens.

• Site owners with valid permissions receive an “Internal Server Error” when editing site names, blocking site updates and visibility management.

• Member search returns an Internal Server Error when adding users to private sites due to invalid or null indexed data.

• Pages with extremely long content freeze during scrolling or accordion expansion on Windows across all browsers and networks.

Weekly fixes - 05/04/2026

• Eligible users are not being added to sub-audiences even when they meet the defined audience criteria.

• Users encounter errors while accessing SharePoint files as SharePoint connections disconnect automatically, causing a steady decline in active connections over time.

Weekly fixes - 04/27/2026

• When you edit favorite apps in iOS Chrome, the Delete button is not aligned properly with other controls.

• When you upload a CSV to create an audience using username or login IDs, the upload may show as successful, but no users are added. The results show errors like “users not found.”

• In iOS Chrome, the Apps Launcher is cut off at the bottom. The last row of apps may be hidden, making them hard or impossible to access.

• Videos on the intranet may get stuck in a “processing” state and not play. Instead, you may see a generic error like “something went wrong.”

• In admin settings for profile fields, the Division field may be missing. This means you can’t control its visibility or edit settings.

• When using the rule “Is manager = true,” some users without direct reports may still be included.

• During Google user sync, some profile fields may be cleared or updated incorrectly if certain data is missing.

• A site may not appear in analytics reports, even if it has activity.

• In the “consumption over time” chart, the year shown on the graph may be incorrect, even though the tooltip shows the correct data.

Weekly fixes - 04/20/2026

• Google drive and Shared drive connectors index only a small subset of files instead of all accessible files in the selected Shared Drive.

• User synchronization includes inactive, service, and non-Simpplr accounts, resulting in repeated sync failures and excessive failure notifications.

• Audience memberships do not automatically refresh when user profile fields are updated through SCIM.

• Newsletter email analytics fail to capture open and click data when migration-related settings are enabled.

• File links in newsletter emails open the iOS app but do not display the intended file.

• Home and dashboard tile layouts display two tiles per row instead of three following the 26.04 release.

• Scheduled user and photo synchronization jobs process accounts without valid email addresses, generating repeated sync error notifications.

• People Discoverability Rules settings are not visible in Application Settings, making the feature difficult to locate and configure.

Weekly fixes - 04/06/2026

• Apps marked as Favorites are not removed when the Apps connection is switched to a different identity provider.

• Deleting a My Links entry fails when the favicon fetch for the URL times out.

Weekly fixes - 03/30/2026

• Transcript edits and translations for native videos fail with an error and changes are not saved.

• Survey reminder emails incorrectly show "Complete your survey within 0 days" even when the survey is still open.

Weekly fixes - 03/23/2026

• App admins do not receive error email notifications when a user sync fails, despite the failure being logged.

• Adding a new custom link beyond a certain count removes previously saved links and makes the count inconsistent.

• Users cannot log in via OIDC SSO when username is set as the identifier.

• Users receive the same personalized email more than once for the same event.

• Embeds on mobile either fail to load, create large spacing gaps, or become excessively long compared to desktop.

• The quote block overrides the configured custom font and may display quote marks in black regardless of applied text styling.

• Sites with an ampersand (&) in their name show an unexpected label or translation key above the feed instead of the correct heading.

• On iOS, hyperlink buttons in dark mode do not apply the expected brand color. Android is unaffected.

Weekly fixes - 03/16/2026

• Audience creation using an Okta group added more users than the actual Okta group size after nightly sync.

• Audience CSV download from Settings → Audiences failed for audiences with multiple attributes due to a 504 API error.

• Users could not publish saved drafts because the Publish button stayed disabled unless additional changes were made.

• Publishing a page sometimes created multiple duplicate pages instead of a single version.

• One large, mission-critical page failed to publish with a 504 Gateway Timeout, although saving drafts worked.

• Forms dropdown fields rendered incorrectly, with overlapping options in both customer and demo environments.

• In the Share to feed dialog, the site/people list was visually cropped, hiding some tagging options.

• Standard users could not access the Apps & links drawer after a recent migration.

• The Analytics dashboard failed to load when the underlying ThoughtSpot service was unavailable.

• Quick tasks actionable notifications were not cleared correctly after tasks were started, completed, deleted, or updated.

• Navigation items appeared inconsistently for public content, causing visibility differences across users.

• In classic Outlook, people block images were duplicated in newsletters, though they rendered correctly in the new Outlook client.

Weekly fixes - 03/02/2026

• Editors cannot publish, update, or delete a page due to a 504 Gateway Timeout caused by high database load during the publish process.

Weekly fixes - 02/23/2026

• Comment icon on pages scrolls to the top of the page instead of opening the comment section.

• Navigation label changes for “site categories” do not appear in the secondary navigation, even though labels for other items do.

• App managers cannot create or edit audiences using a specific custom attribute; an unexpected error is shown.

• App managers cannot add any content to the Home Carousel; attempts to add items fail with an error.

• Multiple users experience issues with provisioning, syncing, and SSO, especially for accounts under a specific email domain.

• Issues with audience cleanup and configuration following the ABAC (attribute-based access control) update.

• Some users’ information does not sync from UKG into Simpplr as expected.

• In newsletters, spaces typed between words disappear after editing, causing words to merge together.

• Polls remain stuck in “Sending” status or fail instead of successfully sending.

Weekly fixes - 02/16/2026

• Google Groups integration issue

• Can’t create a new audience rule for Job Function

• “Vendor is not allowed” error appears when attempting to change profile visibility for profile fields

• App icons do not render correctly in the new experience

• Active user report does not behave as expected

• Embedded videos do not function correctly

• Question regarding Document Library location in UAT environment

• Users receive validation emails for already unpublished / old knowledge pages

• Carousel cannot be edited as expected

Weekly fixes - 02/02/2026

• Survey email notifications were not delivered to all intended recipients, with surveys sent to the full audience reaching only a subset of users.

• Survey notification emails and survey pop-ups did not consistently appear for targeted users, even though the surveys were available under Manage > Surveys.

• Other intranet notification emails were delivered correctly, indicating the issue was specific to survey emails.

• Pages that rendered correctly on the web did not render correctly in the mobile app, resulting in broken layouts and incorrect content order.

Weekly fixes - 01/27/2026

• Editing a left-hand navigation item always showed the Type as “Content,” even when the item was a different type.

• When Create in navigation was disabled, the Create button in the header did not follow Custom theme branding and could not be styled.

• Updating large video captions or transcripts through the caption update API failed with a 504 timeout.

• Provisioning failure emails included an empty error-log.csv attachment even when error data was available.

• Google user deprovisioning jobs for suspended users ran for an extended period and completed with zero records processed.

• Forms CSV exports were not delivered when global emails were disabled.

• The Share on LinkedIn option for social campaigns was disabled in Legacy navigation.

• Analytics > Recognition > Company values graphs did not load.

• Site-level search on the home dashboard returned incomplete or inconsistent results compared with global search.

• Site owners and content managers did not receive in-app notifications when content was submitted for approval in the EU environment.

• Calls to the Get Sites B2B API failed when a list of site IDs was provided.

• Editing a published article replaced the original author with the editor.

• The content editor rejected some valid URLs as invalid.

Weekly fixes - 01/19/2026

• When users printed a full article to PDF, site navigation was included in the output, cluttering the document and reducing readability.

• In one environment, the Apps & Links area access control group could become stuck, preventing updates or changes from applying correctly.

• Users were unable to log in to the mobile app using SSO, blocking mobile access to the intranet.

• Newsletter sending intermittently failed, causing scheduled newsletters to not be delivered as expected.

• Users received a large number of duplicate summary emails, leading to inbox flooding.

• Visibility rules on a Custom App Tile behaved inconsistently across devices, with different behavior on desktop versus mobile.

• Sandbox monthly analytics email notifications were sent repeatedly instead of once per period, resulting in redundant emails.

• Sync status notification emails displayed an incorrect reason for the sync status, causing confusion about the actual outcome.

• System notifications did not trigger or behaved inconsistently, leading to missed notifications for users.

• The user engagement graph displayed the same color for multiple labels, making it difficult to distinguish between engagement categories.

• In-app notifications for content submissions did not trigger, so users were not notified when content was submitted.

• Content previews were incomplete, preventing users from viewing the full preview before publishing.

• PDFs generated or viewed in the platform did not render correctly in the preview, preventing reliable PDF previews.

If you want this reframed as release-note bug fixes, QA defect summaries, or EPUN-ready language, the structure can be tightened even further without losing signal.

Weekly fixes - 12/22/2025

• Extra blank spacing appeared in the About section on people profiles.

• Duplicate entries appearing in the Sentiment checks list in Manage > Sentiment checks

• Analytics issue where Content Analytics for intranet videos displayed zero values instead of accurate engagement data

• When editing tiles on a segment dashboard, which intermittently prevented tiles from being repositioned or layouts from being updated

• Corrected search behavior so that when users select the Managed by me filter, perform a search, and press Enter, the filter no longer resets to Authored by me

• User’s home page carousel was missing or not appear as expected

• Membership issue where site access did not correctly update for multiple users, causing site membership counts to become out of sync with audience subscriptions

• Users were not receiving profile validation emails after migration

• Visibility issue where app managers who manage a private site were unable to see that site’s carousel even though they could publish and manage content on the site

Weekly fixes - 12/15/2025

• The primary color setting for users would unexpectedly revert to the default blue, even when branding options had not been changed

• Files that had been removed continued to appear in search results

• Reward allowance overrides to ensure correct application of reward policies

• Improved security by protecting the account information endpoint from unauthorized access

• Prevention of bulk upload of CSV files from processing as expected

• Errors occurred when using site analytics widgets with filters applied

• Improved the performance of app analytics to reduce slow load times

• The display of AI-generated summaries so that existing summaries are not split incorrectly and cached summaries are returned as intended

• Users would see a “null” value under the notification section when sending notifications

• Removed outdated references to polls from the timeline and feed to provide a cleaner user experience

• Segmentation personalization issue that caused errors on the home page when certain properties were undefined

• Tiles were not loading correctly when switching between segments in personalized views

• Inconsistencies where comments were not always displayed on posts as expected

• Inactive users were still appearing in native messaging search results

Weekly fixes - 12/01/2025

• Items added to the left navigation show the wrong thumbnail and open the Site Dashboard instead of the selected content

• Direct links to content pages (from newsletters, manual URLs, or page reloads) are redirecting to the homepage instead of opening the content

Weekly fixes - 11/24/2025

• In the new navigation, the user’s Feed is enabled but not visible in the menus or in Manage branding

• Labels for Percipio and Oracle HCM are incorrect in search results

• Thumbnails are not loading after the album is published

• Audio files attached to the page are not playing

• Network IP Range addresses cannot be saved

• The phone number and mobile phone number are not displaying correctly on the profile

• Users weren't added after uploading the CSV via the bulk upload functionality

• Users have reported an issue with Events where the calendar days are appearing incorrectly

• all users are not being added as site member via subscription even after re - running the subscription

• Image tile cannot be updated due to an internal server error

Weekly fixes - 11/17/2025

• Pay currency not displaying in user profile

• Users can upload an audience CSV, but the Save button becomes unclickable when attempting to update or replace the CSV file

• Users are unable to delete the added custom link under Apps and Links

• Unable to get the API to work from the custom form

• Embedded videos (from Vimeo) not appearing on mobile

• Bulleted list editor not functioning correctly

• Page summary generates the message: “I'm sorry, but I cannot assist with that request”

• App manager does not see the Edit dashboard icon on the Site dashboard in the ABAC environment

• Site owner / manager is having the dashboard tiles are moved after sets them

• Dashboard tiles move automatically after the Site Owner/Manager sets them

• Audience not deleting when attached to a deactivated site feed post

• Users unable to delete audience even when its tagging is removed from the sites

• Users receive immediate notifications for likes and comments on feed posts despite notification frequency being set to “summarize daily”

Weekly fixes - 11/03/2025

• The “Views by type” analytics on manager hub don’t populate for 12 months but work for 90 days

• Alias users can’t share page or event content to the site feed, the share button is missing

Weekly fixes - 10/27/2025

• When the Address Line 2 field is cleared in the user profile, the entire address gets deleted instead of just removing Address Line 2

• AI Summary button shows in the mobile app even when disabled, but the summary doesn’t load

• App Manager cannot add links starting with "SES" and it shows the error "This is not a valid URL"

• Changing the date on the engagement widget does not change the displayed data

• File download counts are inconsistent between App analytics and File analytics

• New page templates default to the first language alphabetically instead of the user's default language

• Page notifications are not sending even though a "success" alert appears

• Multiple notifications are received for the same page

• Validation required/expired view all filter is not working correctly

• See More option is disappearing in feed post

Weekly fixes - 9/29/2025

• URL without .com shows "invalid url" error when trying to add to link tile

• User selects Portuguese to translate a page, but it translates to Brazilian

Weekly fixes - 9/22/2025

• All URLs and links across the product have changed to blue instead of the designated brand color

• Users were unable to see the Company Name field under Manage Users Add User for admin users

• When deleting a box in the Newsletter editor, the box replicates instead of deleting and sometimes triggers a 500 error

• Center aligned images showing up left aligned on mobile

• Useres (authors) were getting error while editing the page

• Sharing a campaign shows the error: "null input to JSON parser

Weekly fixes - 9/15/2025

• Employees received an unintended Simpplr text notification; the page author confirmed it was not sent intentionally

• Superscript text in first line is cut off in text editor post migration

• Users cannot export CSV from a live survey but need current results while keeping it open

• Updating a calendar event triggers an email to site members incorrectly stating the event was deleted

• Users were unable to remove Custom Attributes in People Sync section

• Content in the must-read history are not appearing under either read or unread

• Only one user received the in-app notification, while others did not receive the in-app or email notification

• Caching causes sites to display incorrect logos and cover images

• After closing a file preview, clicking the file link redirects users to the site "Files" section instead of the intended file

• Microsoft Teams notification showing incorrect author names

• Users are unable to comment on content that is published via scheduling

Weekly fixes - 9/08/2025

• Even after giving an award, the‘Times Awarded’ counts still show zero

• The external links in the home carousel that point to the organization’s site open in a new browser tab when clicked

• The newsletter formatting appears inconsistent across different email platforms used by users

• When selecting an audience, the displayed list doesn’t match the list under Manage Audience, and not all audiences are shown by default

• The Outlook tile does not display the time and instead shows an invalid date/time message

• Blurry images in Carousel for albums

• Users getting error message when trying to comment despite correct permisisons

• Events added to the calendar were appearing on the wrong date and time

Weekly fixes - 8/25/2025

• Spot award recognition emails are being sent with the subject line “Template Not Implemented” instead of the correct template

• Email notifications are not triggered to managers when recognition is given to their direct reports

• File upload permission settings keep getting reset for end users list

• The image placement is misaligned and disrupts the content flow in the mobile app

• Tagging users removes character limit warning on recognition post

• Existing comment cannot be deleted because comments are not allowed on page anymore

• Share content API is failing with 500 error for Private site manager

• User-selected square image crops are ignored when events are added to the carousel

• Search results returning files that are not accessible

• Users are unable to move site category to the end of the list

• Users without Spot award access still see 'Spot Awards' in the recognition form, but the dropdown has no options

• Feed page section image resolution issue

Weekly fixes - 8/18/2025

• Users were not being recognized via the Milestone award

• The app tile shows differently in Safari browser after the upgrade

• The RSVP API response is not updating correctly in the Event content page. Even though the user has accepted the event and can view the attendee list

• List of people who liked a page not displaying

• Links in PDFs are not allowing users to click in the new PDF viewer

• Previously actioned notifications re-appearing after refreshing page

• Search results returning files that are not accesible

• The "Must Read" is not sending a reminder email to the people who have not read the article

Weekly fixes - 8/11/2025

• Users observed a glitch in Recognition module. when they click “Award Now” for the July entry, they are redirected to the May entries instead

• Users with same unique identifier and other information are getting provisioned without any error

• when editing a video transcript in Dutch and clicking "full screen" the text displays in Japanese

• Branded Mobile App login issue where the user login flow would repeat in a loop

• In the text editor, accordion arrows would appear inside the callout box when a callout was placed to the right of the accordion

• Table usability on mobile devices, addressing an issue where tables were not displaying dynamically

• Bottom bar on the page is covering content when scrolling the page content

Weekly fixes - 7/28/2025

• User count is showing as 0 in Audience detailed view

• CSV sync resulting in duplicate user

• Users were unable to reach External Apps page through Slack 'connect now' url

• User Permission Set Simpplr_User_Read_Only

• When selecting the language Hindi, the text on the page disappears

• Users getting error message about not being able to add duplicate topics to an album

• Deleted Files are not getting deleted from all places

• The tile shows a valid URL, but on click, it redirects to an incorrect or unintended URL

• Replacing an image in the image tile reverts back to the original image

Weekly fixes - 7/21/2025

• Recognition award notification sent to entire org instead if the specific team

• The test email for the newsletter appears as sent in the UI, but users are not receiving it in their instance

• User syncing source keeps getting reset to none

• Text is bleeding over the tile section in the Links tile

• Translation feature not translating all text

Weekly fixes - 7/14/2025

• Each time you access the Rewards store from a new browser session, you are required to select your country

• Users are facing error while trying to complete their profile

• An message is saying Transcript for this video is currently being processed in available languages

• Album preview does not load or broken in newsletter when sent

• Provisioning error stating licenses are exhausted, yet all users already provisioned

• Users are not able to access menu bar of editor

• The text is getting converted in the iOS device as the Quotation mark (") is getting replaced by different characters

• Unpublished content appearing in the feed

• Issues with disappearing content text on the Carousel

• An error message "Invalid input data" error message occurs when character limit is reached, is unclear

• Content level questions display when Q&A is disabled

Weekly fixes - 7/07/2025

• Recurring awards not showing in Recognition/Nominations block

• Reward points not showing on the People profile

• When users try to move an image tile, an error message appears saying "Something went wrong. Please try again later," and the tile returns to its original spot

• App managers getting error'Something went wrong', while updating the tiles

• When the tile title exceeds the character limit, an error message saying "Invalid input data" appears

• Alignment issue of the text on the share window of content

Weekly fixes - 6/23/2025

• The userType field is not syncing from Okta to Simpplr through custom mapping or existing mapping

• Not all page categories showing/enabled in template

• Department data is not populating in the RSVP CSV, but it is in other exports

• Validation notification banner not populating

• User is not able to see change author option for published content

• Removed “simply flourish tm” from App store

• Content created in the Froala editor appears blank even after editing the page

• Users can't assign a user as the owner of a site that has no current owner

Weekly fixes - 6/16/2025

• Workday is not syncing users' timezones correctly

• Content level questions display when Q&A is disabled

• Event does not save when selecting RSVP

• Social campaign sharing error

• RSVP CSV missing Department data

• Content author updates not reflected in home/Site feed

Weekly fixes - 6/09/2025

• Time zone is set to "User Editable", but standard users are not able to edit the time zone

• When users are sending page notification over email text appears to be cropped

• Anchor links are no longer taking users to the appropriate page section

• Accordions only open when you select the header text in mobile - not the arrow on the right side of accordion

• Images uploaded via drag-and-drop to a specific template or regular page are being aligned to the center, rather than to the left as per the template design

• People profiles are missing on social campaigns analytics

Weekly fixes - 5/26/2025

• When users log into the native mobile app, they are first taken to what looks like the web browser on mobile, then the app

• Pages configured with the "Maximize Content Width" setting in Odin are not displaying as expected when viewed on Zeus

• Users are unable to update Name of Duplicate Site

• Issues with content page load

Weekly fixes - 5/19/2025

• Site file search doesn't find any documents from linked Google Drive folders

• Events in newsletter are displaying in a timezone unrelated to the customer

• User is getting "Must reads that require your attention" when navigating to Feed tab

• A large and unaccountable spike in analytics data

• Image shows blank for the users and if performed the hard reboot the image shows up for the user profile

• Issue in rearranging Site categories

• Content sharing in a site triggers email notification to all the members of the site

Weekly fixes - 5/12/2025

• The'Apps' dropdown in header defaults to 'links' tab instead of apps

• User profile images not syncing

• The Analytics value is incorrect for unlisted sites

• CTA for event RSVP CSV is showing not available to download error

• Album preview issues on the carousel

• Users are unable to edit content even after another user is no longer editing the content. A message appears saying content is still being edited

• Error when adding photo to album

Weekly fixes - 4/28/2025

• Old content preview image is showing up in autocomplete search

• Push Notifications not working on Android

• Mobile image liking Not working

• Navigation bar is not displayed on Android

• Alert Manager is unable to access 'Manage Alert' for alert creation

• The customer is experiencing sync log errors caused by the failure to sync the 'Assistant ID'

• Issues with image sizing in Rich Text Tile

• When content is copied and pasted, long entries are pasted twice automatically

• Editing a translated document creates two entries in the Site page tile, but the translated content doesn’t appear in the Site’s content

• Former site members receive notifications when a photo is uploaded or liked

• An App Manager with 'All Sites Manager' privileges can delete popular files, but not 'Videos'. The 'Delete' option is missing on the File Preview Page, even for the owner

• The Feed is disabled, causing the tour to stop at the Feed step

• Users cannot view two specific images on page, 'null' images error will appear

Weekly fixes - 4/21/2025

• Audience: CSV file name appearing in list below audience created with csv

• Wrong info showing related to survey into MyTeam section

• Content API failure error in production

• Users with duplicate common profiles

• Content API failure error in production

• Videos not showing correctly after setting thumbnail

Weekly fixes - 4/14/2025

• Image formatting issue in callout paragraph when image resize

• Newsletter Activity Dashboard: graph is not appearing correctly

Weekly fixes - 4/7/2025

• When no group is checked for group type then grouptype is not present under audience group type dropdown

• When clicking on user , it is not redirecting to users' profile page in QA environment

• User is not able to create or edit audience with same start date and end date

• Manually created audience with one group is not getting deleted when that group is unchecked from manage app people data and grouptype should be grayed out instead of disappearing

• New Sentiment check question is not visible on content loading after page reload

• 'Full Ladder Reporting' toggle button is enabled without user selection

• Incorrect sequence of questions on participation and reporting page

• Sentiment check listing table data alignment issue

• Users are not able to add Tile of Type - Create a new ticket for Jira

• Modal that gets displayed is getting displayed with distorted filters elements and with sharp rectangular edge shapes

• User Interface seems broken for files in linked google drive folder

• Onsite analytics Dashboard-Engagement widget- Getting blank CSV for Engagement widget

• Publish Page api is not working and throwing error

• Content manager gets 403 while visiting questions tab

• Page is not getting published when user is mentioned in body

• "Create Question" form on a site includes a dropdown menu to choose between posting the question on the Home Feed or Site Feed

• Backend key is visible of FE for question suggestions

Weekly fixes - 3/24/2025

• Redirect text is confusing

• Getting 400 error while duplicating a multi sectioned survey

• Location filter is still enabled even there is no data

• Workday Sync || People Profile Image Not being Updated via User Syncing

• Apps in App launcher should display without clicking on enter

• Org Chart Issues

• Error in processing get EFS Box files

• TypeError: Cannot read properties of undefined (reading 'id')

• Onboarding Site Error

• Many story submissions are attaching/uploading images with incorrect orientation

• Feed 2.0 || User Unable to View External File Message When Not Connected to Box

• Selecting cover image from intranet folder prompts to leave site

• Cannot promote to site carousel after page is published

Weekly fixes - 3/17/2025

• 'Something went wrong' message is displaying on Rewards page as API are failing with 403 error code

Weekly fixes - 3/10/2025

• Getting JS error while clicking on autocomplete results

• Standard yser cannot change their profile pictures section

• User did not get created in nightly provisioning and no error log

• Outook app tile not working

• Sort order in newsletter permissions

• Page accordion menus display broken in mobile app

• Page table editor header toggle has no on/off identification

• Images cut in the Related content panel at the bottom of content

• RSVP Text Response Generates Error

• Author unable to Edit page

• Empty page categories displaying in list in site content page

• Getting "Something went wrong" while searching user name on Customer instance

• "Share" option is visible for Content Feed posts when searching any keyword on home feed, Site Feed and Content Feed

• Timestamp redirection of video

Weekly fixes - 2/24/2025

• Audience is not getting updated after changing manager to non manager

• Form || filtered report sharing || Showing irrelevant text and data

• Report for all Published Content including Page category name

• Getting error when images from browse button is being selected on content body

• Rich text tile sending base64 url when image is uploaded

• Old version of files / images are not available for downloading

Weekly fixes - 2/17/2025

• Survey type icons on create modal are not visible with dark branding background color

• Tab for Employee Listening says "Employee Newsletter"

• Rudderstack clean up is not triggered when session timeout

• Gap in analytics

• Daily Digest Issues

• Unable to create content with files attached

• Cannot read properties of undefined (reading 'toJS')

• Unable to see content body text on carousel

• Load more button is not working after deleting the reply

Weekly fixes - 2/10/2025

• Issue with Org Chart in search results

• Audience is not getting updated after changing manager to non manager

• Department is displayed for any user when added as follower or member in site

• Incorrect number of active users in 'All People Leaders' audience and subscription to the People Leaders site

Weekly fixes - 1/27/2025

• Incorrect updated date for page in search result

• TypeError: Failed to fetch

Weekly fixes - 1/20/2025

• Search AI smart answer gives empty result

• Video erroring for a large amount of users

• UnhandledRejection: Non-Error promise rejection captured with value: 401

• UnhandledRejection: Object captured as promise rejection with keys: message, status

• Reactions elements overlap translation dropdown in Mobile view on Content details page

• Site Dashboard - Content tab - Filter popup is not getting displayed completely on mobile screen

• Footer alignment issue

• User is able to select Form type Survey from Survey picker modal

Weekly fixes - 1/13/2025

• Something went wrong is showing up intermittently

• "Add to calendar" button not functional for all day events

• Cropping issue

• 'ALERT' email layout is misaligned (in Outlook App)

• Some events cannot be added to calendar.

• Daily unhandled trigger exception in Simpplr.PeopleDao.deleteGroupMemberRecords

• Enterprise Search API is timing out in production

• Failure in Processing 'User Created' Kafka Event"

• Getting 400 error on re-publishing content

• Failed to upload error displays while clicking on album pictures through home carousel

• Cover image is not displayed for album on Home and Site Carousel

• Home carousel and site carousel is breaking via album

• People Subscription - Message on the add subscription modal at the bottom is only SF specific

• User is able to view only "Job title" in the People who liked modal

• Count of participants of a private site visible to non members

• Analytics: Total active users in wt_adoption_overview_last_aggregate widget is coming zero

Weekly fixes - 1/5/2025

• Issue with ADP Integration (user provisioning)

• Alert email layout is misaligned (in Outlook App)

• Mark all as read under the alert does not seem to do anything

• Campaigns content section is showing something went wrong error

Weekly fixes - 12/9/2024

• Countdown clock tile issues

• Position API is getting failed on changing layout

• Content tile list API is failing on overwriting the home default content

• Site owner and managers are unable to submit content when content submission is disabled at app level

Weekly fixes - 12/2/2024

• We've temporarily disabled the ability to log in as another user as of 12/3/2024. Our team is currently working on an enhancement to allow this functionality.

Weekly fixes - 11/25/2024

• Unlisted sites are visible to end user under site categories even though they are not members of that site

• Modify prompt text in daily digest

• Videos not lining up correction in page

• Not getting Likes list data correctly for feed

• Feed/self api is failing in prod

Weekly fixes - 11/18/2024

• Azure Profile pictures showing up inconsistently

• Can't edit a content submission before approving it/publishing it

• Recognition Analytics Issue

• Links in link type tile are not searchable

• Mobile: Content moderation notification is displaying

• The SI engagement chart is not loading properly

• "Something went wrong" error on Home Feed, Site Feed, and Content Feed when replies contain images

• On adding alt text to the cover image, "Something went wrong" error appears for old image cropper

• Number of must read marked for a user in UI is not matching with number in daily_user_adoption

Weekly fixes - 11/11/2024 

• Azure Profile pictures showing up inconsistently

• Org chart: Current user is unable to follow the other user's direct reports

• Enabling multi role ff after disabling it once doesn't display all the additional roles

• Manage users: "[object] [object]" is displayed as tooltip when hovering cursor on Grant support access or Revoke support access option while they are still loading

• Error on commit transactions

• Unlisted Site title is not clickable on Home Feed

• Upon updating Unlisted Site title is not reflecting on Feed

• User is able to view Contents from Unlisted site even though user is not a member of the site and also doesn't have Unlisted Site Manager role

• App Manager with Site Manager Roles Unable to Edit or Delete Feed Post Created by End User on Home and Site Dashboard

• Unread Must Read notification email is sent daily

• Unable to favorite unlisted site post by member of unlisted site

• 'Copy link to page' option on 'content share', generating broken link(s)

• Standard user(site owner/manager) is unable to upload site videos in custom folder

• Site Manager is unable to Edit the Carousel on Site Dashboard

• API issues

• Recently published block is not visible on private/unlisted sites where App Manager/Standard User with Private/Unlisted site roles and not a member of private/unlisted sites

• Screen keeps loading when user tries to hit Unlisted site URL without access explicitly

• App Managers with Private/Unlisted site manager additional roles are unable to create site/content feed posts when site feed permission is set to Site Owners or managers

Weekly fixes - 10/28/2024 

• Mobile promotion in the "personalized recommendation" email footer when mobile promotion is disabled

• Space not displaying between words in carousel and on pages in mobile app

• Analytics issue

• Incorrect analytics for album views

• Text editor bar horizontal

• Email template generation fails when app name contains `{}`

• Content copy from MS word images are very small

• Default date range filter is not correct, displaying Custom instead of 'Last 30 days'

Weekly fixes - 10/21/2024 

• Site image has not updated on pages without an image on global search

• Ping ID SSO issues

• Can't edit a content submission before approving it/publishing it

• Getting tile failed to load blocks on home default screen & after enabling or disabling segments

• Unable to copy and paste content from MS Word to create pages

Weekly fixes - 10/14/2024 

• Some users are not searchable and cannot be added to sites

• CSV provisioning/deprovisioning and Workday sync error email

• User roles updates are failing

• Cannot send newsletters to audience

• File view in mobile doesn't appear when clicking on files in content

• Folder link brings users to the site dashboard instead of the folder

• Unauthorized users being added

• Popular content algorithm is off

• Manage > Branding menu is turning out an internal server error

• Location and department are set to hidden, but they appear in the new hire tile

• Events listing incomplete from profile dropdown

• Site owner unable to edit categories

• Feed comments not visible

• Internal server error when accessing content

• Site membership approval notification stuck

• Page categories appears to be stuck

• Missing 'Show more' button under events

Weekly fixes - 10/7/2024

• Long accordion title overlap with the down accordion arrow

• Update button is not disabled if changes remain the same

• Event hooks of SSO are not working

• Analytics bar is not visible to site content manager, but analytics option appears in the menu

• "Must Read" listing page is missing thumbnail image