26.03 Release Notes

Comms AI (Beta)

Comms AI (Beta) includes access to two capabilities: Comms planner and Comms agent.

Comms planner

Comms planner is the campaign management and editorial calendar workspace within Comms AI (Beta). It helps internal communications teams plan, organize, and track communications across channels.

With Comms Planner, teams can:

• Plan campaigns and communication activities on a shared timeline

• Assign owners and track the status of communications

• Organize communications by channel and campaign

• Collaborate through comments, shared files, and a centralized dashboard

Campaigns and activities can be created manually or generated through Comms Agent. Comms Planner is disabled by default. An Application Manager can enable Comms AI Beta in either a sandbox or production tenant. Once enabled, both Comms Planner and Comms Agent will appear together in the Comms AI workspace.

Application Managers can also add team members to each workspace to collaborate on campaign planning and execution.

Who should try comms planner first: Intranet managers and internal communications managers.

Learn more about Comms planner .

Comms agent

Comms agent is an AI-native solution designed to help communication teams plan, create, coordinate, and execute campaigns from a single location. It integrates an AI agent with Comms Planner to support campaign ideation, creation, and execution through a chat-based workflow.

During campaign setup, users can attach up to five reference files and one campaign template at a time. Draft campaign conversations can also be saved and resumed.

As part of the workflow, Comms Agent generates:

• A campaign outline (available for download as PDF)

• A campaign plan (available for download as CSV), including activities, timelines, activity types, and priorities

Once finalized, the system creates the campaign along with associated activities. Comms Agent supports multi-week and multi-channel campaign structures and aligns with configured intranet activity types.

Key capabilities include:

• AI chat to plan effective campaigns

• On-brand campaigns with templates

• Generate campaigns with a single click

• Save time with AI-generated content drafts

• Personalize content with writing profiles

Who should try comms agent first: Intranet managers and internal communications managers.

Learn more about creating campaigns with Comms AI.

Content

Advanced content submission and approval process

Advanced content submission and approval is now available for ABAC-enabled platforms. This release introduces a structured approval workflow that supports sequential approval chains and enforces role-based permissions for content submission and approval actions. Version integrity is maintained throughout the approval lifecycle to ensure governance and compliance standards are met.

Applicable roles: App managers, Site managers, Site owners, Content authors, Content creators.

Learn more advanced content submission and approval process.

Extended file delete permissions & bulk file delete

File delete permissions are now extended to Site managers and Site owners based on the App-level configuration setting. Access to delete files is controlled through the existing app permission model.

This release also introduces a Bulk file delete capability, allowing authorized users to delete multiple files in a single action.

Applicable roles: Site managers and Site owners

Learn more about file delete permissions & bulk file delete.

Enterprise & Global search

Navigation segmentation for custom navigation

Navigation Segmentation is now available for Custom Navigation. Navigation can be configured per segment, enabling different user groups to experience different navigation structures, while retaining the existing global (“same for all”) configuration option.

This release introduces Navigation manager access to manage segmented navigation configurations. The system supports both segment-based and global navigation modes and automatically manages associated ACGs (Access Controlled Groups) based on the selected configuration.

Restricted content continues to be enforced appropriately for both Navigation Managers and end users.

Applicable roles: App managers, Navigation managers.

Learn more about navigation segmentation for custom navigation.

Updated navigation for people subscriptions

People subscriptions have been moved from the main “Subscriptions” section to Manage > Users > Subscriptions. This update aligns subscription management with the ABAC access control model and separates user-level subscriptions from site-level subscriptions.

Site Subscriptions were previously moved to Manage > Sites. With this release, App Managers can now create and manage People subscriptions under Manage > Users.

This is a navigation update only. The functionality and behavior of People subscriptions remain unchanged.

Applicable users: App managers.

Learn more about updated navigation for people subscription.

Smart answers update when you filter by source (Connectors)

When you apply a connected source filter (e.g., Confluence, Google Drive), Smart answers will regenerate using the updated, filtered top results so the answer stays consistent with the refreshed results list. (In this release, Smart answers refresh is supported for parent sources only: Simpplr + Connector sources).

Learn more about Smart answers update when you filter source (connector).

Manual CSV bulk upload enhancements

We’ve enhanced the Manual CSV bulk upload flow to provide greater flexibility and reduce friction while managing users in bulk.

• New “Update” option in Manual CSV bulk upload – Admins can now select a dedicated Update tab when they only want to modify existing users. In this flow, First Name and Last Name are no longer mandatory. Admins must provide at least one login identifier and can include only the attributes they want to sync, making bulk updates simpler and more flexible.

• Login identifier fields can now be synced as attributes – If a login identifier (such as email or mobile number) is not selected as the primary sync identifier in the CSV upload, it will now be available under user attributes and can be updated through the same file. This gives admins greater flexibility when managing and syncing user data in bulk.

Applicable users: App managers and Admins.

Learn more about manual CSV bulk upload enhancements.

Integrations & Extensibility

Approvals tile (Multi-app approval hub)

A new Composite approvals tile is now available, enabling users to manage approval tasks from multiple integrated systems within a single dashboard tile.

The tile aggregates approval items from supported third-party systems, including ServiceNow and Workday.

Users with appropriate permissions can view pending approvals and take action (approve or reject) directly from the tile. Approval items are fetched in near real time. Each item links back to its source system for additional context when required. Underlying integration permissions and access controls are enforced.

The Approvals tile is designed to be extensible and will support additional approval-based integrations in upcoming releases.

Applicable users: Managers, Approvers, App managers, Admins.

Learn more about Multi-app approval hub.

Jira service desk app tile – Display service desk requests

A new Jira Service Desk App Tile allows users to view their reported service desk requests directly within Simpplr using an app-level connection.

The tile uses an OAuth/service account integration and does not require individual Jira licenses or per-user authentication. It displays only requests created by the logged-in user and excludes Closed or Done tickets by default. Ticket links route users to the Jira Service Desk portal rather than the Jira backend. Displayed fields include Ticket ID, Summary, Status, and Priority.

This capability supports deployments where users access only the Service Desk portal and do not require backend Jira access.

Applicable Users: Employees, IT teams, Enterprise customers, App managers.

Learn more about Jira service desk app tile.

Apps launcher integration for Microsoft Entra

Microsoft entra apps integration is now available. This integration enables organizations to connect their Microsoft Entra ID environment to configure and manage app-level access within the platform.

Admins can manage authentication and access controls using existing Microsoft Entra policies, supporting centralized identity governance and streamlined user provisioning. This integration aligns application access with organizational identity standards.

Applicable users: App managers, Apps and links managers.

Learn more apps launcher for Microsoft Entra.

Security enhancement: OAuth Credentials for OneLogin app

The OneLogin app integration has been enhanced to use OAuth-based authentication.

Configuration now requires a Client ID and Client secret, replacing the previous API token–based method. This update strengthens authentication security and aligns with modern credential management practices.

There is no impact to Apps Launchpad functionality or end-user experience. The change applies only to the administrative setup and configuration process.

Applicable Roles: App managers, Apps and Links managers

Learn more about OAuth credentials update for enhance security for OneLogin app.

Employee Newsletter

Improved Newsletter experience for ABAC-secured sites

The Newsletter experience now applies ABAC rules and site deactivation criteria when determining site visibility.

Visibility in the Newsletter Editor is based on the editor’s role and audience alignment, and may differ from what recipients see upon delivery. Standard users without matching audience access cannot view restricted sites. Feature Owners, App Managers, and eligible Feature Managers may see sites based on role permissions and configuration.

Heatmap follows editor visibility logic. Newsletter Preview follows recipient visibility logic. Restricted sites display an eye icon indicating limited access. Selecting the icon shows the audiences with access.

This update ensures clearer visibility control between editors and recipients.

Applicable users: Newsletter manager & end users.

Learn more about improved Newsletter experience.

Multi-block selection and actions in Newsletter editor

Newsletter Managers can now select multiple blocks within the Newsletter Editor and perform bulk actions.

Supported actions include Delete, Duplicate, and Relocate. These actions are available through a dynamic floating action card that appears when multiple blocks are selected. The card updates in real time to reflect the number of selected blocks and remains visible while scrolling.

Applicable Users: Newsletter managers.

Learn more multi-block selection and actions in Newsletter editor.

Employee listening

Share survey results with people managers

Survey Owners can now share survey results directly with People Managers without selecting individual users.

Managers can view anonymized results for their respective teams once the minimum response threshold is met. Result visibility respects configured anonymity rules and participation thresholds.

Survey Owners can apply filters to control which participant groups are included in the shared results.

Applicable Roles: App managers, Survey creators, Survey managers.

Learn more about sharing survey results with people manager.

Forms

Forms listing page for participants

A dedicated Forms listing page is now available for participants. The page provides a centralized view of all forms relevant to the logged-in user, making it easier to find, access, and track forms that require completion.

Applicable users: Form participants.

Learn more about Forms listing page for participants.

Email notifications for Form submissions

Email notifications can now be enabled for form submissions.

By default, the Form creator is included as a recipient. Additional Form managers can be added as recipients once the form is active. Selected recipients receive an email notification each time a submission is completed.

Applicable Roles: App managers, Form creators, Form managers.

Learn more about Email notifications for Form submissions.

In-app notification for Form CSV exports

An in-app notification is sent when a form CSV export is ready for download. This ensures users are informed of export completion even if email notifications are disabled at the organizational level.

Applicable Roles: App managers, Form creators, Form managers.

Learn more in-app notification for Form CSV exports.

Mobile app

Advanced content approval flow

A new content approval and publishing workflow is now available. The flow supports sequential approval chains, differentiated contributor permissions, strict version control, and site-level governance controls.

Applicable Users: All users.

Learn more advanced content submission and approval process.

Document library

The Document library now supports file and folder uploads, renaming, and deletion. These capabilities enhance document organization and management within the library.

Applicable Users: All users.

Learn more about uploads, renaming and deletion in Document library.

Microsoft Entra apps integration

Users can now access Microsoft Entra ID applications directly from the Apps launchpad as part of the Microsoft Entra Apps Integration.

Applicable Users: All users.

Learn more apps launcher for Microsoft Entra.

Task tile support on mobile

A Task tile is now available on the mobile home dashboard. The tile displays important and pending tasks upon app launch, enabling users to view and act on tasks without navigating to separate sections.

Applicable Users: All users

Task filters enhancement

Task list filters have been updated to display only fields configured as dropdown or multi-select types. This ensures filtering is based on predefined values, improving consistency and reducing unsupported filter options.

Applicable Users: All users.

Support Polls and Forms on Content (Mobile)

Polls and Forms can now be accessed and completed directly within content on the mobile app. Users can participate without leaving the content experience, enabling seamless interaction and response submission.

Applicable Users: All users.

Bug Fixes

Here’s the cleaned list with all customer names removed and wording normalized where needed:

• AI page summary showing “Something went wrong”

• Creating feed posts with images fails with 500 error when posting from Home Feed to Site Feed

• Mailto URL not redirecting correctly

• PDF for a page not including cover images

• Tile padding issue on dashboard

• Standard users unable to create content via + icon

• Events and posts showing from unfollowed sites

• Onboarding option missing from dropdown after searching content

• Customer request form not appearing on Front Door

• Translation not working properly

• UI issues in Home and Site Carousel when resizing window

• Copying carousel story title and pasting into a page

• Stuck notifications

• Portal stuck under maintenance

• Newsletter audience count incorrect

• RSS feed not loading with error

• Content page showing “Something went wrong” error

• Error when editing pages

• Notifications remaining after no longer actionable

• Survey preview in content pages displaying incorrect information

• Anchor link not working on image tile in Site Dashboard

• Quote overriding custom intranet font in Editor V1

• Performance slowness reported

• Album “Show more” requiring multiple clicks

• App Analytics slow load time

• Recognition Analytics showing incorrect numbers

• Page Analytics not displaying

• Table formatting impacted by navigation menu

• Images not loading on a page

• Version history showing incorrect dates

• Daily Summary email body title translation issue (en-GB)

• Notification API error in production environment

• Video post issue

• Audience rules creating audiences with zero users for inactive attributes

• Multiple users unable to log in to sandbox via SSO

• Error when marking apps launcher app as favorite (OneLogin)

• Navigation items appearing and disappearing inconsistently

• Query on supported timezone format

• Feature Owners not visible in “Assigned” tab while editing Newsletter Feature Owners

• SCIM update failing with login identifier error

• Issue with manual CSV upload

• Search returning deleted files

• Unable to add site members due to users not appearing in search

• Search bar issue