26.08 Release Notes

Analytics

Faster analytics refresh for Employee newsletter and Recognition

Analytics data for Employee newsletter and Recognition now refreshes every 30 minutes, down from 2 hours. This makes the data available in analytics dashboards much faster, giving users more timely insights.

Who's this for: Newsletter managers, Recognition managers, App managers

Learn more about Faster analytics for Newsletter and Recognition.

Refreshed UI for My teams

The My teams dashboard now has a refreshed interface with cleaner layouts, improved visual hierarchy, and modernized cards, tables, and charts. The update also brings improvements in usability, performance, and accessibility. This is a visual upgrade only, so what My teams does and who can use it are unchanged. If you use My teams today, you will see the refreshed interface automatically, with no setup required.

Who's this for: All managers in the platform

Learn more about refreshed UI for My teams dashboard.

Comms AI (Beta)

Unified workspace view

Comms team members can now see all their activities and campaigns across every workspace they have access to, in a single unified view. This makes it easier to track work and gauge communication load at a glance.

Who's this for: Internal comms teams (App managers, Comms managers)

Learn more about Unified workspace view.

Content

Landing pages

The home dashboard and site home have been redesigned as a fully configurable, personalized, and action-oriented platform. Employees can access information, engage with content, and complete key tasks with ease.

Who's this for: All users

Learn more about Landing pages.

New editor - enhancements

• Unsplash in image block: We have added the unsplash support in image block in New editor now. Content editors now can add images from Unsplash as inline images

• Support external files in file block: External files are supported in File block in new editor

• Syntax highlighting and language selection in code block : Code block supports syntax highlighting and language selection

• Multiple files drag and drop in editor : Multiple files can be dragged and dropped together within the editor just like images

• Configure content width and block margins: We have introduced content width and block margin option within new editor now. This will help content editors to decide the width of content and margins between blocks based on the type of content they are writing

Learn more about New editor enhancements.

Manual translation for content - Old and new editor

You can now manage translations for content even when automatic translation is turned off

What to expect

• Create and maintain content translations manually in any enabled language.

• Publish content in multiple languages without enabling automatic translation.

• Mark outdated translations as unavailable when content changes, update and republish translations whenever you're ready.

App Manager Controls

Translations can be enabled or disabled from Manage → Application → General → Content translations

End User Experience

• Users will see localized site information based on their language preferences when auto translations are enabled but when disabled he can users will see translations only for those sites for whom manual translations were added.

Who's this feature for: All users

Learn more about Manual translation for content - Old and New editor.

Site category translations

Site categories are now automatically translated into all enabled languages, making site information easier to understand for every user. Manual translations continue to take precedence, so you stay in control of localized content. When automatic translations are disabled, manually translated content remains available.

Who's this for: All users

Learn more about site category translation.

Site name and about translations in notifications

Translation support for site title and description now extends to notifications. Users will receive translated site titles and descriptions across all notification channels, including in-app, mobile push, SMS, web push, and email, for a more localized experience.

Who's this for: All users

Learn more about Site name and about translations in notifications.

Landing pages tile translations

Landing page tiles are now automatically translated into all enabled languages, making tile information easier to understand for every user. Manual translations continue to take precedence. When automatic translations are disabled, manually translated content remains available.

Who's this for: All users

Learn more about Landing pages tile translations.

Q&A notifications

Users can now receive notifications for Q&A activity through in-app, email, browser, and mobile push. Notifications fire when a user is mentioned in a question or answer, when their answer is voted on or approved, or when a new question or answer is posted on sites or content they manage or follow.

In-app notifications are on by default. Email, browser, and mobile push are off by default. Users can turn them on for each notification type from their profile settings.

When more than one trigger applies to the same event, only one notification fires. The priority order is: mention, content authorship, site management, site membership.

Who's this for: All users who participate in Q&A, plus site managers and content authors who want visibility into Q&A activity on their sites and content.

Learn more about Q&A notifications.

Integrations and extensibility

Hide non-mandatory fields in custom app tiles

Custom app tiles now support a Hide field option for Hybrid and Form tiles. App managers can simplify forms by hiding fields that aren't meant for end users, while still including them in the underlying API requests.

Who's this for: App managers, Admins

Learn more about hiding non-mandatory fields in custom app tiles.

Greenhouse integration migration to harvest API v3

Migrates the Greenhouse integration from Harvest API v1/v2 to Harvest API v3 ahead of Greenhouse's August 2026 deprecation, so current Greenhouse workflows continue running past the deprecation date. Endpoints, authentication, and request and response schemas have all been updated.

Action required: Customers using the Greenhouse tile must reconfigure it to complete the migration.

Who this is for: IT managers, HR managers

Learn more about Greenhouse Integration Migration to Harvest API v3.

Platform

Login with OTP for hybrid tenants

Users on hybrid tenants (both SSO and non-SSO) can now log in using a one-time password (OTP) sent to their registered mobile number or email, without needing a password. This extends OTP login, previously available only for non-SSO tenants, to hybrid tenants, simplifying access and improving security through time-bound verification.

Who's this for: All users

Learn more about Login with OTP for hybrid tenants.

Navigation theming under branding

Branding managers can now customize the application's navigation experience with themes that align with the organization's visual identity. Apply predefined or custom brand colors across key navigation components and preview changes before publishing, for a consistent, cohesive brand experience.

Who's this for: Branding managers

Employee listening

AI-powered insights for survey comments

Survey reporting now includes AI Insights to help managers understand open-text feedback faster. AI automatically analyzes survey comments to identify key topics, detect sentiment, summarize feedback, and suggest recommended actions.

AI Insights are available across both the Overview and Comments tabs.

In the Overview tab, survey managers can see AI-generated comment analysis for themes and questions, including sentiment insights, comment summaries, key insights, recommended actions, and sample comments for additional context.

In the Comments tab, survey managers can now view:

• Net sentiment: an overall score showing whether comments are more positive or negative.

• Topics from comments: an interactive bubble chart that groups comments into common topics and shows sentiment distribution.

• Topic drill-down: topic-level summaries, sentiment breakdowns, suggested actions, and example comments.

• AI analysis on individual comments: each comment can display AI-assigned sentiment and associated topic tags.

AI Insights respect existing survey sharing permissions and privacy thresholds, so users only see insights for the data they're allowed to access.

Who's this for: Survey managers

Learn more about AI-powered insights for survey comments.

Notify participants toggle for survey launch

Survey managers can now choose whether to notify participants when a survey is first launched. A new Notify participants toggle in the creation flow is enabled by default. When enabled, eligible participants receive the standard survey launch notification based on their notification settings. When disabled, no initial launch notification is sent and the in-app popup is not shown.

This applies to the initial launch notification only. It doesn't affect survey visibility, audience eligibility, permissions, reminders, or notifications for users who become newly eligible after launch.

Who's this for: Survey managers

Learn more about Notifying participants toggle for survey launch.

Recognition and rewards

New reward store

The Simpplr rewards store has been rebuilt from the ground up, powered by CarltonOne. It delivers a consumer-grade shopping experience with physical goods, digital gift cards, and donations, along with granular catalog management (brand, category, and region enable/disable, with audit logs), streamlined checkout, and notifications.

The store supports internationalization, location-based filtering, wallet display, order history, and address management, making it ready for enterprise-scale rewards programs.

Who's this for: App managers, Recognition managers, all users

Learn more about New reward store.

Frontline

Task escalations

Task creators can now automatically escalate overdue tasks to the assignee's manager. When a task remains incomplete past its due date, it's escalated to improve visibility, strengthen accountability, and drive timely completion.

Who's this for: Task creators

Learn more about Task escalations.

Native messaging

App manager access to messaging channels

App managers can now administer messaging channels without needing to join each channel. This simplifies management of public and private channels at scale while maintaining appropriate privacy, security, and governance controls, especially for large deployments with hundreds of channels.

Who's this for: App managers

Learn more about App manager access to messaging channels.

Mobile app

Enhanced task collaboration and accountability

Stay connected and keep task discussions moving with @mentions in task comments on the Simpplr mobile app. Mention colleagues directly by typing "@", quickly select users from suggested results, and notify them of important updates or requests.

To help critical tasks stay on track, overdue tasks can also be automatically escalated to the assignee's manager, improving visibility, strengthening accountability, and encouraging timely completion.

Who's this for: Task creators and task assignees

Learn more about Enhanced task collaboration and accountability.

Access individual forms directly from tiles

Employees can now open a specific form directly from a tile in the Simpplr mobile app, making it faster and easier to access and complete the intended form. Instead of first viewing a list of forms, users are taken straight to the linked form, reducing the steps needed to participate.

Who's this for: Form participants

Messaging management and reliability enhancements

Messaging enhancements are now available on the Simpplr mobile app.

• App managers can manage membership for both public and private messaging groups without joining them.

• Updated permission controls make sure only message authors can edit their own messages.

• Improved message delivery with acknowledgment and retry support helps reduce failed or missing messages, even on unstable network connections.

Who's this for: App managers, Messaging group managers, and Messaging users

New Reward store on Mobile

The new Reward Store is now available on the Simpplr mobile app, making it easy for employees to browse, redeem, and track rewards from anywhere. Users can explore physical goods, digital gift cards, and charitable donations through a modern shopping experience, while location-based catalogs ensure rewards are relevant to their region. The mobile experience also includes wallet balance, order history, address management, and notifications, making rewards more accessible and convenient on the go.

Who's this feature for: App managers, Recognition managers, and all users.

Bug fixes

• Comms AI file picker only allows PDF, DOCX, and Google Docs while the UI indicates XLSX/CSV are also supported.

• Messages are not delivered reliably in the app.

• X (Twitter) tile displays only a hyperlink instead of an embedded timeline.

• PDFs with advanced features (XFA forms) fail to render and show a viewer error.

• AI Assistant returns links to content users don't have permission to access.

• Images appear broken when content is shared to Microsoft Teams.

• Updating a single file restriction changes the modification date for all site files.

• Site name updates fail for sites duplicated with Advanced Approval Settings.

• Unpublished content in the new editor cannot be saved or auto-saved.

• Must Read history incorrectly shows 0% confirmed as read.

• App Managers see content from sites they don't follow in the Latest & Popular tile.

• Audiences cannot be deleted because they're still linked to expired Must Read content.

• Text cannot be pasted into accordion title fields in the new editor.

• Text color picker does not appear in the new editor.

• Event descriptions are truncated in the home and site dashboard feed.

• "Select All" does not work correctly when tables are present in the editor.

• Editing a page template opens a blank screen.

• Email domain verification retry returns a 403 access error for authorized users.

• Some email notifications fail due to SMTP connection limits.

• Partial edits to ServiceNow alerts remove localization data, resulting in blank alerts.

• Microsoft Teams content sharing fails because thumbnail generation breaks.

• Completed notifications continue appearing in the Daily Summary email.

• Android app crashes for users managed through Intune MDM.

• Workday sync completes successfully but imports no users.

• Video block thumbnails appear blurry after upload.

• Audience CSV exports contain only Name and Email; other profile fields are missing.

• User data sync report emails show a generic error without actionable details.

• Managing site name translations results in a schema validation error.

• Home feed remains stuck in a perpetual loading state.

• AI Assistant/Search fails to find or returns incorrect user email addresses.