Progress indicator for multi-page forms

Updated last month

Overview

Form participants can now see their progress while completing a multi-page form. This helps users understand how much of the form is left, move through longer forms with more confidence, and complete submissions with less uncertainty.

Before you begin

This feature is available for form participants on AWS. The progress indicator appears on multi-page forms only and is not shown on single-page forms.

What is new

When you open a multi-page form, a progress indicator appears at the top of the form. As you move from one page to the next, the indicator updates to reflect your current position.

Shown for multi-page forms only
Displayed at the top of the form
Remains sticky while you scroll so progress stays visible
Updates dynamically as you move forward or backward between pages
Uses your organization's branding color for a consistent visual experience

How it works

The progress indicator gives you a clear sense of where you are in the form at all times.

On the first page, the indicator shows the starting state for page 1 of the total number of pages.
When you select Next, the progress indicator advances to the next page.
When you select Back, the indicator returns to the earlier page state.
On the final page, the indicator reaches the end state before you submit the form.

What participants can expect

Scenario	What happens
Open a multi-page form	A progress indicator appears at the top of the form
Open a single-page form	No progress indicator is shown
Scroll down a long page	The indicator stays visible at the top of the viewport
Move to the next page	The indicator updates to match the new page
Go back to a previous page	The indicator regresses to reflect the earlier step
Reach the final page	The indicator shows the completed end state for the form journey

Accessibility and responsive behavior

The progress indicator works across desktop, tablet, and mobile screen sizes.
It is designed to remain visible without clipping or layout issues, including on long forms.
Accessibility support includes screen reader-friendly progress announcements.
The feature does not negatively affect form navigation or performance, including for longer forms with many pages.

Troubleshooting

The progress indicator is not appearing on a form.

What happened: The progress indicator only appears on multi-page forms. If the form has only one page, no indicator is shown. This is expected behavior.
What to do: Confirm that the form has more than one page. If it does and the indicator is still not appearing, refresh the page and try again. If the issue persists, raise a support request.

The progress indicator is not updating when moving between pages.

What happened: The indicator is designed to update dynamically each time you select Next or Back. If it is not updating, there may be a temporary display issue with the browser or device.
What to do: Refresh the page and resume the form. If the indicator still does not update after navigating between pages, try accessing the form from a different browser. If the issue continues, raise a support request.

The progress indicator is not visible while scrolling.

What happened: The indicator is designed to remain sticky at the top of the viewport while scrolling. If it is disappearing, there may be a display issue specific to the browser or screen size being used.
What to do: Try scrolling back to the top of the page to check if the indicator reappears. If the indicator is consistently not staying visible while scrolling, try accessing the form from a different browser or device. If the issue persists, raise a support request.

Frequently asked questions

Q: Does the progress indicator appear on all forms?
Ans: No. The progress indicator appears only on multi-page forms. It does not appear on single-page forms.

Q: Does the indicator stay visible while scrolling?

Ans: Yes. The progress indicator remains fixed at the top of the form so you can keep track of your progress while reviewing or completing longer sections.

Q: Does the indicator update if I go back to a previous page?

Ans: Yes. If you go back to a previous page, the progress indicator updates to match your current page.

Q: Is this available on mobile?

Ans: Yes. The feature is available on web and mobile experiences, including Android and iOS, and has been validated for responsive behavior across screen sizes.

Q: Will the progress indicator slow down the form?

Ans: No. The feature was designed so that it does not negatively affect form navigation or performance, including for longer forms with many pages.