Form closing date display improvements

Overview

Closing dates on forms now follow platform-standard language and only appear when relevant. The display adapts based on how soon the form will close, using clear and human-friendly phrasing. The former "No end date" label has been removed.

This applies to form creators, form managers, and form participants.

What changed

Forms without a closing date no longer display a placeholder label. The "No end date" text has been removed to reduce visual noise.

Closing dates are now shown dynamically using phrasing that reflects how soon the form will close. This replaces a single static format with a more contextual display.

How closing dates display

Forms with no closing date show no end-date text at all.

The dynamic phrasing helps participants quickly understand urgency, while long-range dates show the specific calendar date for planning.

Examples

• Near-term closing A form set to close in 2 days shows: Closes in 2 days. On the day it closes, it shows: Closes today.

• Farther out closing A form closing in 23 days shows: Closes on May 09, 2026.

• No closing date set A form with no closing date shows no end-date text.

Behaviour details

• Time zone alignment: Closing status is evaluated according to your organisation's configured time zone. The day boundary follows that configuration.

• Live updates: The displayed message updates automatically as the closing date approaches. For example, the display moves from "Closes in 4 days" to "Closes in 3 days" and eventually to "Closes today."

• Accessibility: Messages use plain language that is screen-reader friendly. No icons or colour alone are used to indicate urgency.

Troubleshooting

A form is no longer showing the "No end date" label

• What happened: The "No end date" label has been removed from the form display. Forms without a closing date now show no end-date text at all.

• What to do: No action is needed. If a form has no closing date, it simply remains open and no end-date text is shown. To indicate an end date, edit the form's settings and set a closing date.

A form is not showing any closing date text to participants

• What happened: The form does not have a closing date configured. When no closing date is set, no end-date text is displayed.

• What to do: Edit the form's settings and set a closing date and time. Once saved, the participant view will show the appropriate phrasing based on how far out the date is.

The "Closes today" message is appearing but the form closing time has not yet arrived

• What happened: "Closes today" indicates the form will close on the current calendar day in your organisation's configured time zone. The specific closing time follows the form's settings, which may be later in the day.

• What to do: No action is needed. Participants can still submit responses until the configured closing time on that day. Confirm the exact closing time in the form's settings if you need to communicate it to participants.

The closing date display does not appear to match the time remaining

• What happened: The displayed message follows your organisation's configured time zone for determining the day boundary, which may differ from a participant's local time zone.

• What to do: Confirm your organisation's configured time zone in platform settings. The displayed phrasing is calculated against that time zone, not the participant's device time zone.

FAQs

Q: Why was the "No end date" label removed?

Ans: It was removed to reduce visual clutter. If a form has no closing date, it simply remains open and no end-date text is displayed.

Q: How do I make the closing date appear on my form?

Ans: Edit the form's settings and set a closing date and time. Once saved, the participant view shows the appropriate phrasing based on how far out the date is.

Q:Does "Closes today" mean the form has already closed?

Ans: No. It indicates the form will close on the current calendar day in your organisation's configured time zone. The specific closing time follows the form's settings.

Q: Do these display changes apply to forms that were already published?

Yes. All forms now follow the updated display rules without requiring changes to existing forms.