Enterprise and global search: Manage vs Consume support

Overview

Search in Simpplr now separates two distinct access contexts: what you can consume as an employee, and what you can access through elevated manage permissions. By default, search results reflect your employee view. If you have manage-level access, you can expand results using the View all filter when needed.

This change applies to AWS tenants with ABAC permission paths enabled (membership simplification or ACG).

What changed

Previously, users with elevated permissions such as App manager, Feature owner, or ACG-based manager roles saw search results that combined both their consumption and manage access in a single view. This often meant seeing content that was not personally relevant to them as employees.

Search now defaults to Consume mode, which scopes results to what you can view as an employee. A View all filter is available for eligible users when they need to expand results to include content accessible through their manage permissions.

This is a presentation and scoping change. Authorization, relevance ranking, and federated search behavior are not affected.

How it works

Consume mode (default)

Search results include only content and people you can view as an employee, based on membership, target audience, and People Discoverability Rules. Non-discoverable entities are excluded from autocomplete, recents, and the results page.

This mode applies across all entry points: global search, autocomplete, suggestions, recents, and the results page.

View all (Manage mode)

The View all filter appears for eligible users. When enabled, results expand to include content and entities you can access through your manage permissions, such as "Manage all sites," feature-level admin roles, or ACG-based manage scopes. The interface indicates when you are viewing expanded results driven by elevated access.

If your organization relied on legacy Manage mode behavior, keeping View all active preserves the broader ABAC result set.

Smart answers

Smart answers respect the active mode. In Consume mode, grounding uses content you can consume. In Manage mode, it may include content within your manage scope.

Who this applies to

This feature is active for users on AWS tenants with ABAC search paths enabled. It does not apply to legacy permission branches or federated search contexts.

Eligible users include:

• Employees with elevated permissions who want a focused, personalized default search experience

• Admins and content managers who need intentional access to expanded visibility when performing governance or admin tasks

Troubleshooting

The View all filter does not appear

• What happened: You may not have a manage-level role, or your tenant may not have ABAC search paths enabled.

• What to do: Contact your intranet administrator to confirm your role and tenant configuration.

Content you manage is not appearing in search results

• What happened: Consume mode scopes results to content you can view as an employee. Content you manage but do not consume is excluded by default.

• What to do: Switch to View all to include managed content. If results are still missing, check your site memberships and audience eligibility with your administrator.

The View all filter is appearing in federated search results

• What happened: The filter is showing in a context it should not apply to. It is intended for intranet results only.

• What to do: Report this to your administrator to validate the current version and any outstanding patches.

Best practices

Use Consume mode for everyday discovery and employee workflows. Switch to View all when performing admin or content governance tasks that require broader visibility. If you manage access for scoped admins, note that Manage mode intentionally broadens results and may include entities outside their personal audiences.