Highspot - overview

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Introduction

The Highspot connector allows Simpplr Enterprise Search to index your Highspot content, making it easily discoverable and searchable directly within Simpplr, alongside all other configured sources.

Highspot is a sales enablement platform where teams store playbooks, pitch decks, PDFs, SmartPages, and related collateral inside Spots (workspaces). With this connector, you can:

Search Highspot Spots and Items — including playbooks, decks, PDFs, and SmartPages — without leaving Simpplr
Find approved sales enablement content by title and extracted text alongside other connected sources
Search Highspot with permissions enforced — when Spot-level permissions are enabled (user impersonation + document-level security), otherwise results are limited to Spots the api key user has access to in Highspot
Search results and AI-generated summaries from Highspot appear alongside all other connected sources in Simpplr.

Capabilities at a glance

Capability	Description
What it indexes	Spots, Items (files, documents, and other Spot content)
Authentication	Client Key and Client Secret (HTTP Basic Auth)
Access level	Read-only — the connector never modifies content in Highspot
Enforced permissions	Permissions are enforced when Spot-level permissions are enabled, enforced at query time. Syncs active Highspot users and their Spot memberships. When Spot-level permissions are off, indexed content is visible to users with connector access.
Credential scope	Client Key, Client Secret;
Audiences	Connector can be enabled or disabled for specific audiences within Simpplr.
Supported editions	Cloud (SaaS) Highspot · Instance-specific API host
Sync schedule	Incremental sync: not available · Full sync: every 4 hours · Permission sync: every 24 hours
Filters	Document age, Spot include/exclude, exclude unofficial Spots

Content types

Type	Supported	Details
Spots	Yes	Highspot workspaces/containers; title and description indexed. Official and unofficial Spots can be included (see Filters).
Items	Yes	Content inside Spots (files, documents, SmartPages, and similar); metadata plus extracted text content when downloadable

For fields synced per content type and how each appears in search results, see Content, Sync & Limitations - Highspot.

Filters

Filter	Description
Document age	Applies to: Items · Enabled by default: configurable (limits indexing by content date)
Spot include / exclude	Applies to: Spots, Items · Enabled by default: No (optional allowlist or denylist of Spots)
Exclude unofficial Spots	Applies to: Spots, Items · Enabled by default: No (unofficial/personal Spots are included unless this filter is turned on)

Known limitations

Incremental sync is not available — creates, updates, and deletions are reflected on the next full sync.
Without Spot-level permissions (user impersonation), crawl scope is limited to Spots visible to the API-key user, and indexed content is searchable by all Highspot-linked Enterprise Search users with connector access. Use Simpplr Audience settings to narrow who can discover this connector.
Pitches, analytics, and CRM-integrated Highspot features are not indexed.
Very large Item files above the configured content size limit: content may not be extracted; metadata can still make the Item findable by title.
Text within images and scanned PDFs is not extracted or searchable.

For full detail on each limitation, see Content, Sync & Limitations - Highspot.

Page	What it covers
Permissions & Security - Highspot	Auth mechanism, credential scope, permission design, propagation latency, supported editions
Setup - Highspot	Prerequisites and step-by-step configuration
Content, Sync & Limitations - Highspot	Fields synced per content type, sync schedules, data freshness, limitations in detail
Troubleshooting & FAQs - Highspot	Connector-specific issues and FAQs