Notify participants toggle for survey launch

Overview

The Notify participants toggle gives Survey managers more control over how a survey launch is communicated. During survey creation, you can decide whether eligible participants should receive the standard launch notification when the survey goes live.

Who this is for: Survey managers.

What it does: Lets Survey managers choose whether participants are notified when a survey is first launched.

How it works

When you launch a survey, the Notify participants setting determines whether the initial launch notification is sent to eligible participants.

• If enabled: Eligible participants receive the standard survey launch notification, based on their existing notification settings.

• If disabled: No initial launch notification is sent, and the in-app survey popup is not shown at launch.

What changes for Survey managers

This setting is useful when you want more control over the timing and visibility of a survey announcement. You can:

• Launch a survey quietly, without sending the first notification immediately.

• Coordinate survey rollout with a broader communication plan.

• Avoid notifying participants before internal teams are ready.

• Time the launch to fit your audience and campaign.

What this setting does not affect

The toggle applies only to the initial launch notification. It does not change any other survey access or delivery behavior. Unaffected areas include:

• Survey visibility

• Audience eligibility

• Survey sharing permissions

• Reminder notifications

• Notifications for users who become newly eligible after launch

Example

A Survey manager is preparing an employee survey but wants to wait until a leadership message goes out before notifying employees. They launch the survey with Notify participants turned off, then manage communications separately without triggering the initial launch notification or the in-app popup.

Frequently asked questions

Q: Where is the Notify participants toggle?

Ans: You can find the Notify participants toggle in the survey creation flow when setting up and launching a survey.

Q: Is the toggle enabled by default?

Ans: Yes. The Notify participants toggle is enabled by default.

Q: Will reminder notifications still be sent if I turn off Notify participants?

Ans: Yes. This setting only affects the initial survey launch notification. It does not affect reminder notifications.

Q: Does this affect users who become eligible after the survey launches?

Ans: No. Notifications for users who become newly eligible after launch are not affected by this toggle.

Q: Does this affect survey visibility or access?

Ans: No. This setting does not affect survey visibility, audience eligibility, or permissions.