25.11 Release Notes

Intranet

Upgraded app analytics dashboards rollout

We’re excited to announce the rollout of upgraded App analytics dashboards, developed on our new analytics platform to deliver a faster, more insightful, and flexible reporting experience for users.

Dashboards included in this release:
Overview, Adoption, Content, Files, Social Interaction, People, Teams, Search, Sites, Mobile, Messaging, and Monthly Reports

What’s new:

• Enhanced filtering: Multi-select options for filters like department, location, and user category

• Prominent KPIs: Key performance metrics displayed upfront for quicker insights

• Flexible time ranges: View trends across different time granularities

• Drill-down capability: Explore detailed data directly from charts

• Richer visual context: Additional annotations and data points for deeper understanding

This upgrade brings a more powerful and user-friendly analytics experience across your app dashboards.

Learn more about the new analytics dashboards.

Content

New file preview for image and document files from external integration

We’ve enhanced the file preview experience for both image and document files from all integrated external providers.
The updated interface provides a cleaner layout, faster loading, and improved consistency across different file types, allowing users to view file content seamlessly without downloading it. This enhancement is available to all users who access files from integrated external sources.

What is not included in this release?

• Audio and video files will still use the old preview

• Search results will redirect to old preview

• These enhancements will be in an upcoming release 

Learn more about new file preview for image and document files from external integration.

Warning for @mentions without access

When a user @mentions someone who doesn’t have access to the site or isn’t part of the feed post audience, the system now displays a warning message.

This ensures users understand that the mentioned person won’t receive a notification and helps maintain privacy by limiting mentions to the intended audience. This feature applies to all users who use @mentions in site posts or feeds.

Select alert distribution channels

Alert managers can now choose where alerts are distributed when sending notifications.
By default, alerts always appear on the Intranet (banner + in-app), while additional channels such as Email, SMS, Push, Slack, and Teams can be optionally selected.

For Slack and Microsoft Teams integrations, authors can choose to:

• Notify users directly, or

• Post messages in specific channels

Channel options will automatically hide if they’re disabled in tenant defaults, ensuring a clean and accurate setup experience. This enhancement is available to app managers and alert managers.

Integrations and extensibility

Events calendar weekly view

We’ve enhanced the Events Calendar to introduce a new Weekly view, complementing the existing Monthly layout. This update enables employees and event organizers to get a more focused view of upcoming events for better daily and weekly planning, especially useful for teams managing frequent or recurring events.

With this release, users can now easily switch between Monthly and Weekly views directly within the Events Calendar. The Weekly view offers a clean, more informative, scrollable layout that displays event details for the week. The design is fully responsive, ensuring a smooth and consistent experience across all devices.

In both the Weekly and Monthly views, the event owner (Organizer/Author) is not displayed directly on the event card. The organizer’s details appear when an event is clicked, opening the detailed event view.

ServiceNow approvals app tile

Introducing the new ServiceNow approvals app tile, which lets employees view and act on approval requests directly from their Simpplr dashboard without leaving the intranet.

This enhancement helps managers and admins reduce context switching and improve response times for approval requests. The tile displays pending approvals from ServiceNow, allowing users to approve or reject requests instantly within the intranet. It supports multiple request types such as REQ (request) and CHG (change) and offers real-time data sync to ensure information stays up to date without needing a refresh.

Support for Google groups in audience management

We’ve added support for Google groups in Audience management, allowing you to easily create and manage audiences in the intranet using your existing Google groups.

With this enhancement, app managers can now reuse Google groups from their organization to define audiences for targeting content, communications, and permissions. This update helps simplify audience setup, ensure consistency, and reduce the need for manual list management, making audience targeting more efficient and accurate.

Employee Newsletter

Share employee milestone events in Newsletters

We’ve introduced a new capability that makes it easier for newsletter creators and managers to include employee milestone events such as birthdays, work anniversaries, and new hires directly in newsletters.

Previously, creators had to manually search the intranet or contact HR for this information. With this update, the “People” block now includes three dedicated tabs for milestone events:

• Birthdays

• Work Anniversaries

• New Hires

A date filter lets creators quickly select and add individuals with milestones within a chosen time range, whether past or upcoming.

Important Considerations:

• Each “People” block supports one milestone event type. To include multiple events (e.g., birthdays and work anniversaries), use separate blocks.

• Custom filters are not available for milestone tabs.

Learn more about sharing employee milestone event in Newsletters.

Generative AI for Newsletter subject and preview text

Aligned with our “AI Everywhere” vision, the Newsletter feature now includes Generative AI capabilities that help creators and managers easily write or refine subject lines and preview text. The AI analyzes newsletter content along with any existing subject or preview text to generate relevant, connected, and high-quality suggestions. It supports personalization through dynamic fields like first and last names and offers multi-language support, allowing users in manual translation mode to generate AI suggestions in their chosen language. AI-generated text is limited to 140 characters, excluding personalization fields, ensuring concise and effective results.

To maintain accuracy and appropriate use, the system uses data such as the newsletter name, text content, and any manually entered subject or preview text. Each user can generate up to 10 AI suggestions per hour per field, after which AI generation pauses temporarily for one hour. Built-in safety guardrails ensure all generated content remains appropriate, relevant, and aligned with company standards.

Learn more about gen AI for Newsletter subject and preview text.

Support for special characters in Newsletter sender names

By popular request, newsletter creators and managers can now include special characters in the sender name field for newsletters.

The following special characters are supported:

! @ # $ % ^ & * ( ) - _  = + { } ' | " / ? . , < >

Note: Some symbols must be used in pairs (e.g., parentheses, quotation marks).

Creators are encouraged to use special characters thoughtfully to maintain readability and avoid triggering spam filters.

Learn more about support for special characters in Newsletter sender names.

Forms

Forms in home and site tiles

Employees can now discover and access Forms directly from their Home or Site dashboards through the new Forms tile, improving visibility and participation. This enhancement makes it easier to discover, engage with, and respond to Forms without extra navigation, improving visibility and encouraging higher participation in form-based activities.

Note: Only environments with ABAC enabled will be able to use this feature for now.

Learn more about forms in home and site tiles.

Forms settings page

Form creators and form mangers can now configure key form settings directly from the Settings panel, including form name, closing date, and permissions for multiple responses. This streamlined setup provides more flexibility and control when managing forms.

Note: Only environments with ABAC enabled will be able to use this feature for now.

Learn more about Forms settings page.

Form notifications control (app and user level)

Notification management is now more flexible for both app managers and individual users.

At the app level, form managers can enable or disable notifications to reduce unnecessary noise across the organization.
At the user level, employees can now customize their own notification preferences for a more personalized and distraction-free experience.

Note: Only environments with ABAC enabled will be able to use this feature for now.

Learn more about enhanced notification control.

Mobile app

Forms support on mobile app

With this release, mobile app users can now fill out forms directly from the mobile app, provided the feature is enabled on the web. This enhancement brings greater accessibility and flexibility, allowing employees to complete forms anytime, anywhere.

Learn more about Forms.

Home, site, and content feed creation and editing

Mobile app users can now edit their own home, site, and content feed posts and replies directly from the mobile app. Similar to the web experience, users can tap the three-dot menu on a post or reply to enter editing mode and make updates instantly.

This improvement ensures a consistent and seamless editing experience across both web and mobile platforms.

Edit feed posts, comments, and replies on the mobile app

Mobile users with edit permissions can now update their feed posts, comments, and replies directly from the app. This makes it easier to fix typos, refresh outdated information, or refine messages without needing to switch to desktop.

We will soon extend this editing capability to recognition posts, questions, and answers, giving you even more flexibility and control over your content.

Frontline

Consistent navigation on mobile browser

Users accessing Simpplr on a mobile browser can now view home and sites dashboard tiles in a layout consistent with the mobile app experience. This update ensures a unified and seamless experience across both the mobile application and mobile web view, making navigation and content interaction smoother for users on the go.

Learn more about navigation on mobile browser.

Bug fixes

• File link redirects to home dashboard instead of target file location

• URL without .com shows "invalid url" error when trying to add to link tile

• Anchor links in PDF documents do not work in preview; they only function after downloading the file

• User sees “1 more must read requires your attention” message even after completing all must-reads

• Specific pages cannot be edited and are missing category

• The reminder must read email notifications are not working

• Intranet pages getting unpublished despite republishing

• Manually unpublished page coming under validation expired filter

• Page unpublished, appearing twice under moderation history

• Blurry thumbnail images

• Incorrect data is displaying for the users numbers

• Page images auto-rendering un-splash caption links

• Not able to add the internal URLs in rich text tile

• Files are not clickable and do not generate a preview on mobile

• Android app displays celebration dates incorrectly (1-2 days off)

• Intranet URL changing from abc.xyz.org to abc.xyzglobal.org; mobile app impact unknown

• Intranet migration page issues (images & links)

• Site category order not saving

• Cannot place spaces between email addresses when sending newsletter tests

• eNewsletter delivery failed

• Newsletter template "Make image a link" broken

• Newsletter size and formatting issues

• 500 error while editing newsletter template

• Newsletter being sent to all org causing delivery error notifications for sender

• Issue with People content block - showing duplicate of state

• Profile cover aspect ratio and container size issues

• Site videos play with audio muted by default and closed captioning turned on

• The celebrations tile does not always display the reason for a person’s celebration

• Instance not working

• Poor search results from Smart Answer in full sandbox

• Issue with Enterprise search for ServiceNow connector

• Site landing page shows "page not found" error