Custom content notification messages

You can send customized messages for in-app and push notifications, allowing for increased messaging of importance about notifications and leading to better engagement on the platform.

What does it solve?

  • Customization of messages in content notifications

  • Lack of attention-grabbing headlines in notifications to help increase engagement

How does it work?

When we explicitly send notifications for content via the promotion modal or the "send notification" option in content details page, we can now customize the message for in-app and mobile push notifications.

Users will also be able to see the default message in the send notification modal and then can decide if there is a need to customize.

  1. From the Content details screen, when writing or editing your content, click the ellipsis (...) > Send notification.
  2. Input your custom message in the Default message... field, or leave the message as the default text.
    custom content notification 1.png

Similarly, after clicking Publish on your content, when the "Promote" modal opens, choose Send notification. Input the custom text you'd like for email, in-app and mobile notifications.


Custom notification 3.png

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Note: Some features may not be avalable in your instance due to various packaging and pricing. To learn what features are available to your org and bundling with the Simpplr One packaging, contact your CSM or Account Manager.

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